Waldo Renewable Electric, LLC Reviews

Waldo Renewable Electric, LLC Customer Reviews

4.7
4.7 out of 5 stars (based on 12 reviews)
Excellent92%
Very good0%
Average0%
Poor0%
Terrible8%

Waldo Renewable Electric, LLC Reviews

Company Overview

Since 2006

Years in businesss

4.0

Expert rating

CT

State availability

10-year workmanship warranty, 20-year manufacturer warranty on solar panels, 10-year inverter warranty

Warranty

Custom-designed systems for residential and commercial clients

Solar brands

Zero-down payment option and long-term, low-interest financing up to $25,000 through preferred partners​

Financing options

Best Choice, Local Expert, Experienced Installer, NABCEP Certified

Acknowledgement

Experienced installer

Expertise

A+

BBB Rating

4.25

SolarReviews rating

Quick Summary

  • Overall Rating: 4.7/5 (based on 13 reviews)
  • Years in Business: Founded in 2006, locally operating since 2009
  • Locations: Old Lyme, CT and Old Saybrook, CT
  • History: Established by Mark Waldo, Waldo Renewable Electric has been a part of the Connecticut solar market for over a decade, offering custom-designed solar solutions
  • Mission Statement: Committed to providing sustainable energy solutions and excellent customer service
  • Warranty Options: 10-year workmanship warranty, 20-year manufacturer warranty on solar panels, 10-year inverter warranty
  • Solar Panel Options: Custom-designed systems for residential and commercial clients
  • Solar Financing Options: Zero-down payment option and long-term, low-interest financing up to $25,000 through preferred partners
  • BBB Rating: A+ but not accredited
  • SolarReviews Rating: 4.25/5 based on 8 reviews

*Please note that this information is based on the latest available data and may have changed.

Company gallery

Customer reviews 

03/28/2021

Shari Fitzgerald
Verified
10/14/2020

Mark and Rebecca were fantastic to work with – responsive, respectful of social distancing, careful and thorough in work and explaining the process and system.

Laurie Pavlos
Verified
09/08/2020

I can’t make enough positive comments about Waldo. They installed a 10KwH (30 panel) solar system at our house this year (July 2020). Mark and Rebecca make a fantastic team. They clearly know and love the products and solutions they offer. Fast and clear communication. Friendly service. High quality products and installation. Also, they installed in less than a week with essentially no disruption to our lives. We’ve always wanted solar but have been turned off by the large national vendors with questionable sales tactics. It’s great there’s a local vendor where you get the benefit and satisfaction of keeping your dollars in the community with, again, amazing customer service. I highly recommend Waldo if you’re in southern New England and are evaluating a solar solution.

Jonathan Sharr
Verified
09/05/2020

I have a solar install company and have collaborated with Waldo Renewables on many jobs.I have the highest respect and admiration for both Mark and Rebecca Waldo.The craftsmanship and commitment to the solar installation and the customer is second to none.I would definitely recommend Waldo Renewables to anyone interested in going solar.

Dan Macieski
Verified
09/04/2020

Up front very happy, now very disappointed. They had an opening in their schedule and removed my panels from my previous home with very efficient timing, were very professional, and quick. Once to the new location, I discussed with Mark mounting for the panels, inverter, etc. And all seemed well. I sent them the measurements required to get some engineering paperwork and never heard back. Then got told they went on vacation after cashing my check that should’ve covered more than the work completed this far, was provided no receipt, and after a whole week of waiting to hear back, was told they thought I was handling the install and have essentially ran with my money. I will update this review as the situation evolves, but until then… BEWARE!!! WILL TAKE YOUR MONEY AND RUN!

Update: I was provided a receipt for the move at full cost versus the lesser cost as insinuated by Mark after they dropped off the system at the new location, no word on install. Be careful, always get a written contract for work to be performed, nobody has enough integrity to stand behind their word anymore.

Update 2: due to leaving a poor review, they have decided to not continue working with me, instead of trying to remedy the situation. I will complete the install myself.

Alex Stamatien
Verified
05/12/2020

Top notch work! Have had our solar panels for 5 years now and they still work perfectly with no effort on our part. Thank you!

Cynthia Tucker
Verified
08/28/2019

Very pleased with the appearance and performance of the installation. The equipment, both indoors and out is neat. The equipment appears to be of very good quality. We have been online now for three months, some of the best months of the year for solar generation and the performance has been excellent. The installation was a pleasant experience, the Waldo team was efficient, friendly and informative.

Adelaide Hogan
Verified
08/20/2019

House #2!!! Working w/ Waldo Renewable Electric has been great. Rebecca & Mark were amazing to work with. Rebecca made the process simple and I had a ton of questions. Mark took care of the installation and explained everything so I could understand. Love being able to turn on the AC and not worry!!!!

Dyan Price
Verified
01/05/2019

Environmental, cost effective, knowledgeable, reliable and comprehensive. Waldo renewable installed my homes solar system in a week. They were with me every step of the way. They provided comprehensive information and worked with the electric company, making the decision to use them effortless. I am now savings hundreds of dollars a month. I also know I am doing my part in providing clean energy as part of a global solution.

jen wilson
Verified
12/17/2018

Waldo Renewable installed a 45KW solar array at our church 3 years ago, and our experience was excellent. Their work was very professional and of highest quality. They accomplished the job expeditiously and on budget, and it has performed superbly ever since. On the infrequent need for service they were very prompt and solved the problems.

1st Congregational Church of Old Lyme, Connecticut

Robert Mc Cracken
Verified
12/08/2018

Waldo Renewable did an amazing job in providing the solar energy system for the First Congregational Church of Guilford, CT. No other solar provider was able to provide the complete package of engineering, installation and financing that made this project feasible for us. We could not have done this project without their unique expertise. They are the best!

George Arnold
Verified
06/07/2018

Waldo Renewable’s installation of our Solar array was an extremely pleasant experience from start to finish. They are a local installer known and active in the community. They met at the site to preliminary discuss the options and promptly followed with a very competitive proposal in which everything was clearly spelled out. The construction schedule was followed to a tee and it was enjoyable to follow the installation progress. Their interface with the electric company and building officials went very smoothly. Work proceeded in a neat, orderly and timely fashion and we were updated every day on its progress. The system, a rack mounted ground array located in a distant field away from our house, is exactly as they described and produces 80 kwh on a spring sunny day, which meets its design. We would highly recommend Mark and Rebecca Waldo, both of whom are extremely knowledgeable and passionate about solar energy, for any solar array installation.

Harold Shettles
Verified

Expert review

Areas Served

Waldo Renewable Electric serves various locations in Connecticut, including Old Lyme, Old Saybrook, Madison, Waterford, and Westbrook.

Company Background and Experience

Waldo Renewable Electric, LLC, founded by Mark Waldo, has been serving Connecticut’s solar market since 2006. They offer both residential and commercial solar solutions, including solar storage systems. The company is known for its comprehensive approach, from initial design and state approval to installation and maintenance. They emphasize sustainability and high-quality workmanship.

Customer Experience

Positive Reviews:

  1. James B: Praised for affordability and customer support. “Waldo is repairing my system even after another company went bankrupt”.
  2. Maineac: Highlighted the knowledgeable and competent service from design to installation.
  3. Laxplay17: Commended for technical knowledge, quality installation, and aesthetic considerations.

Negative Reviews:

  1. Anonymous (2010): Issues with initial communication and timeline but no detailed complaint.
  2. Customer Review (SolarReviews): Mentioned a delay in response time post-installation.
  3. Anonymous (Google): A minor complaint about scheduling delays.

Services and Expertise

Waldo Renewable Electric offers a variety of services including:

  • Residential and commercial solar system installations
  • Custom-designed solar panels based on site conditions and energy needs
  • Solar storage solutions with battery backup systems.

Credentials and Warranties

  • Licenses and Certifications: Master Electrician (E1 #192179), NABCEP PV Installer (#RO9207-37)
  • Warranties: 10-year workmanship warranty, 20-year solar panel warranty, 10-year inverter warranty.

Financing Options

  • Zero-down payment plans
  • Long-term, low-interest financing up to $25,000 through preferred partners.

Contact Information

  • Address: 14 Littlefield Dr, Old Lyme, CT 06371
  • Phone: (203) 494-9523
  • Email: Available via website contact form
  • Social Media: Not explicitly listed

Our Recommendation

As solar experts, we recommend Waldo Renewable Electric, LLC for solar installations in Connecticut. The company has a strong reputation for quality workmanship, customer satisfaction, and comprehensive service offerings. Pros include their extensive experience, high customer ratings, and solid warranty options. The main con is the occasional delay in response time post-installation, but overall, they appear reliable and dedicated to sustainable energy solutions.

For anyone looking to go solar in Connecticut, Waldo Renewable Electric, LLC is a top-tier option.

Head Office Location

Waldo Renewable Electric, LLC
14 Littlefield Dr, Old Lyme, CT 06371-2622

Local Offices

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