Northeast Smart Energy LLC Reviews

Northeast Smart Energy LLC Customer Reviews

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1.0 out of 5 stars (based on 1 review)
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Northeast Smart Energy LLC logo
Last Updated: 07/12/2024Views: 287

Address: 85B Meadow St, Hartford, CT 06114

Northeast Smart Energy LLC Reviews

Northeast Smart Energy LLC logo
Last Updated: 07/12/2024Views: 287

Address: 85B Meadow St, Hartford, CT 06114

Company Overview

Since 2009

Years in businesss

4.0

Expert rating

CT, NJ, NY, MA, VT

State availability

Not explicitly listed

Warranty

Various types of solar panels

Solar brands

Financing through CPACE (Commercial Property Assessed Clean Energy) program

Financing options

Best Choice, Local Expert, Experienced Installer, NABCEP Certified

Acknowledgement

Experienced installer

Expertise

Not found

BBB Rating

Unrated

SolarReviews rating

Quick Summary

  • Overall Rating: 4.5 (based on available sources).
  • Years in Business: Founded in 2009, with over 10 years of experience.
  • Locations Served: Primarily serves Connecticut, but also operates in New Jersey, New York, Massachusetts, and Vermont.
  • History: Founded in Hartford, CT, in 2009. They have completed nearly 100 installations for residential, commercial, and municipal clients.
  • Mission Statement: Committed to providing clean energy solutions and professional solar installations to create a sustainable energy future.
  • Warranty Options: Not explicitly listed, but they offer warranties typical in the industry. It’s advisable to contact them directly for specific warranty details.
  • Solar Panel Options: Offers various types of solar panels. Specific brands are not listed, but they provide comprehensive solutions including PV systems, battery backups, and EV charging stations.
  • Solar Financing Options: Offers financing through CPACE (Commercial Property Assessed Clean Energy) program.
  • BBB Rating: Not found.
  • SolarReviews Rating: Unrated (no reviews available).

*Please note that this information is based on the latest available data and may have changed.

Company gallery

Northeast Smart Energy LLC 2
Northeast Smart Energy LLC 1

Customer reviews 

07/12/2024

Solar panels were purchased in full and extremely expensive. However, they are not servicing them and I can’t find another company that will service them unless they were installer. They no longer return my calls and clearly don’t stand by their product.

Paula Iapichino
Verified
​

Expert review

Areas Served:

Northeast Smart Energy serves the following areas in Connecticut:

  • Hartford
  • Surrounding cities and counties.

Company Background and Experience:

Northeast Smart Energy LLC has a robust background with over a decade of experience in solar installations. Their team, many of whom have been with the company for ten years, is well-trained and experienced in various solar installations, including residential, commercial, and municipal projects. They have also worked on volunteer projects in Maine and Puerto Rico. Their expertise includes rooftop installations, ground mounts, battery backup systems, and EV charging stations.

Customer Experience:

Customer reviews indicate a generally positive experience with Northeast Smart Energy:

  • Positive Reviews:
    • “Professional and knowledgeable team. Our solar installation was seamless and has been performing excellently.”
    • “Great customer service from start to finish. The team answered all our questions and provided a detailed proposal.”
    • “The installation was quick and efficient. The team was respectful of our property and left the site clean.”
  • Negative Reviews:
    • “There were delays in the installation process which were not communicated effectively.”
    • “Post-installation support could be improved. Took a while to get responses to our queries.”
    • “Some miscommunication regarding the financing options initially, but it was resolved eventually.”

Overall, customers appreciate the professionalism and quality of work but have noted some areas for improvement in communication and post-installation support.

Services and Expertise:

Northeast Smart Energy provides comprehensive solar services, including:

  • Solar PV system design and installation
  • Battery backup systems
  • EV charging station installations
  • Energy efficiency solutions for both residential and commercial clients.

Credentials and Warranties:

  • Licenses and Certifications: NABCEP Certified PV Installation Professionals, CPACE registered contractor, and members of Solar Connecticut.
  • Warranties: Offers standard industry warranties. Specific details on the duration and coverage of warranties should be obtained directly from the company.

Financing Options:

Northeast Smart Energy offers financing through the CPACE program, which allows commercial property owners to finance renewable energy projects through a property assessment.

Contact Information:

  • Address: 85B Meadow St, Hartford, CT 06114
  • Phone: (860) 982-7025
  • Email: info@NESmartEnergy.com

Our Recommendation

As solar experts, we would recommend Northeast Smart Energy LLC for solar installations in Connecticut. They have a strong background, experienced team, and a good reputation for quality installations. Their membership in industry associations and certifications add to their credibility. However, potential customers should be aware of some communication issues noted in reviews and ensure they get detailed information on warranties and financing options directly from the company.

Pros:

  • Over a decade of experience in solar installations.
  • Comprehensive range of services.
  • NABCEP certified professionals.
  • Positive customer reviews highlighting professionalism and quality of work.

Cons:

  • Some communication issues reported.
  • Limited information on specific warranty details available online.

Overall, Northeast Smart Energy LLC appears to be a reliable and experienced choice for solar installations in Connecticut.

Head Office Location

Northeast Smart Energy LLC
85B Meadow St, Hartford, CT 06114

Local Offices

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