GM Industries, Inc Reviews

GM Industries, Inc Customer Reviews

3.2
3.2 out of 5 stars (based on 9 reviews)
Excellent56%
Very good0%
Average0%
Poor0%
Terrible44%

GM Industries, Inc Reviews

Company Overview

Since 1980

Years in businesss

3.2

Expert rating

CT

State availability

Detailed warranty options are not specified

Warranty

Dual-axis solar trackers known as "Star Trackers," which are noted for high efficiency and innovative design

Solar brands

Not specified in the sources

Financing options

Best Choice, Local Expert, Experienced Installer

Acknowledgement

Experienced installer

Expertise

Not available

BBB Rating

Not available

SolarReviews rating

Quick Summary

  • Overall Rating: GM Industries, Inc. has a 3.7-star rating from 6 reviews on Chamber of Commerce and a 3.5-star rating on Google.
  • Years in Business: Established in 1980, GM Industries has over 40 years of experience.
  • Locations Served: Primarily serves Connecticut, with installations across various towns including Eastford, Brooklyn, Broad Brook, Griswold, Andover, Vernon, and Willington.
  • History: Started as an electrical and electronics services company and evolved into a full-service communication infrastructure and renewable energy company.
  • Mission Statement: Not explicitly stated, but their commitment is to meet customer expectations and long-term energy goals.
  • Warranty Options: Specific warranty details not available, but the company is known for providing robust systems.
  • Solar Panel Options: Offers dual-axis solar trackers known as “Star Trackers,” which are noted for high efficiency and innovative design.
  • Solar Financing Options: Not specified in the sources, but they emphasize customized solutions for various project sizes.
  • BBB Rating: Not available.
  • SolarReviews Rating: Not available.

*Please note that this information is based on the latest available data and may have changed.

Company gallery

Customer reviews 

06/15/2024

In January of 2022—two and a half years ago, we ordered a solar tracker system from GM Industries. The total cost of the project was $110,949. The project required the removal of many trees on our property; this was done by our regular tree service in March of 2021 at an additional cost of $17,000. We have made three payments to GM Industries totally $ 58,299. Thus, we’re out $75K so far.

Right away, in April 2022, a concrete base was installed, along with a trench to the house and some empty electrical boxes outside and inside the house. Since then—26 months later, NOTHING has happened. Several times installation dates have been promised, including a FOR-SURE installation of the array of between Thanksgiving and Christmas of 2023. No installation occurred, nor was any notification received regarding further delay.

In short, Glenn Martin has made repeated promises that has not been met. I do know that he continued installing the concrete bases at the homes of others in 2022, thereby luring more customers into huge investments while not delivering on the promised solar arrays, savings on electricity, or tax breaks.

Claire Michaels
Verified
02/14/2024

Sarah Gamache
Verified
02/14/2024

Very innovative next generation solar products and knowledgeable staff

Jeff St. Onge
Verified
10/03/2023

They lie and Glenn can’t schedule any work properly

1/23 signed agreement gave down payment, 2/23 concrete poured for footing more money given, 5/23 meter socket put in, 10/23 nothing more has been done. I have called a lot to no response or I will get back to you, and he never does. I was told 30 days after concrete was poured that everything would be done, then I was told 6 weeks and now its been 8 months I already gave the thieves $30,000 so I’m stuck

Eric Johnson
Verified
11/04/2021

excess power makes money for me monthly instead of paying money to ever source

URD sTrOyEd
Verified
04/02/2019

Ian Howe
Verified
09/04/2018

Not a great company to work with. Rude, unprofessional and inexplicably inappropriate.

kali stephenson
Verified
11/02/2017

Katey 55
Verified
11/02/2017

Elsie Martin
Verified

Expert review

Areas Served: GM Industries, Inc. provides solar installation services throughout Connecticut, with notable projects in Eastford, Brooklyn, Broad Brook, Griswold, Andover, Vernon, and Willington.
Company Background and Experience: GM Industries has a long-standing history since 1980, offering innovative solar solutions such as the “Star Tracker” dual-axis solar systems. These systems are designed to maximize energy production, often achieving up to 140% more efficiency compared to traditional roof-mounted panels. The company offers both residential and commercial installations and has completed numerous significant projects across Connecticut.
Customer Experience:
Positive Reviews:
Customers praised their innovative solar products and knowledgeable staff.
Several customers highlighted the financial benefits, mentioning that the systems generate excess power, reducing their electricity bills.
Good customer service and creative solutions were noted by satisfied clients.
Negative Reviews:
Some customers reported negative experiences, citing rude and unprofessional behavior.
Issues with customer service were also mentioned in a few reviews.
Criticisms included unprofessional interactions and unsatisfactory communication.
Services and Expertise: GM Industries offers a wide range of services including the design, manufacture, and installation of solar PV systems. Their expertise lies in dual-axis solar trackers, which are highly efficient and suitable for both residential and commercial applications. They also provide integrated solutions for off-grid capabilities, emphasizing full home energy independence.
Credentials and Warranties:
Licenses and Certifications:
Major Contractor License #MCO.901757
Electrical Unlimited Contractor License E1 #00181656
Electrical Low Voltage License L6 #00176150
TV and Radio Antenna Dealer License V7 #701963
Certified OSHA Construction Safety Training
GSA Approved Vendor
Warranty Information: Detailed warranty options are not specified, but the company is described as fully licensed, insured, and bonded.
Financing Options: While specific financing options are not detailed, GM Industries emphasizes tailored solutions for different project sizes, from single home installations to larger commercial solar farms.
Contact Information:
Address: 350 Babcock Road, Tolland, CT 06084
Phone: (860) 306-4442
Social Media: Not specified.

Our Recommendation

As a solar expert, GM Industries, Inc. has a strong background and extensive experience in the solar industry, particularly with their innovative dual-axis trackers. Their long history and comprehensive service offerings are significant advantages. However, the mixed reviews suggest that while many customers are satisfied, there have been some issues with customer service and professionalism.

Pros:

  • Innovative and efficient solar solutions.
  • Extensive experience and long-standing presence in the industry.
  • Wide range of services and customization options.

Cons:

  • Mixed customer reviews with some reports of unprofessional behavior.
  • Lack of specific information on financing options and warranty details.

Based on this analysis, we would recommend considering GM Industries, Inc. for solar installations in Connecticut, especially for those interested in advanced solar tracking systems. However, potential customers should ensure clear communication and possibly seek references or testimonials to address any concerns about customer service.

Head Office Location

GM Industries, Inc
334 Babcock Rd, Tolland, CT 06084

Local Offices

Social Links

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