Elite Energy Consulting Reviews

Elite Energy Consulting Customer Reviews

3.0
3.0 out of 5 stars (based on 21 reviews)
Excellent48%
Very good0%
Average0%
Poor5%
Terrible47%

Elite Energy Consulting Reviews

Company Overview

Since 2011

Years in businesss

4.5

Expert rating

CT, MA, RI

State availability

No information

Warranty

No information

Solar brands

Loans, PPAs and cash buyouts

Financing options

Best Choice, Local Expert, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

No information

BBB Rating

No information

SolarReviews rating

Quick Summary

  • Overall Rating: Elite Energy Consulting has an average rating of 4.5 based on multiple reviews.
  • Years in Business: Elite Energy Consulting was established in 2011.
  • State it serves: Elite Energy Consulting serves in the states of Connecticut (CT), Massachusetts (MA), and Rhode Island (RI).
  • History: Elite Energy Consulting started in 2018 with a mission to provide passionate service to both their customers and employees.
  • Mission Statement: The mission of Elite Energy Consulting is to enhance and enable passion in both their customers and employees. They are centered on providing a family and employee-centered business.
  • Warranty Options: Specific warranty options for Elite Energy Consulting are not mentioned.
  • Solar Panel Options: Specific solar panel options offered by Elite Energy Consulting are not mentioned in the search results.
  • Payment Options: Elite Energy Consulting offers various payment options including loans, PPAs or cash buyouts. They also offer solar options for $0 down.
  • BBB Rating: The BBB rating for Elite Energy Consulting is not mentioned in the search results.

*Please note that this information is based on the latest available data and may have changed.

Company gallery

Customer reviews 

07/14/2024

scammers. do not buy

TheOne
Verified
06/27/2024

Elite energy consulting is a scam, they put nice guys up front sell plans and don’t pay their employees – what a scam avoid solar and avoid ELITE ENERGY CONSULTING AT ALL COSTS… oh wait did they go bankrupt already seems they did not pay a lot of people … sad stay away from any project or company Steve L. Invoked with 😱

Avis Brasil
Verified
05/29/2024

I had the pleasure of working with Micah L. for my solar installation with Elite Energy Consulting, and I cannot recommend them highly enough. From our initial consultation to the final steps, Micah was nothing short of honest and genuine. Their integrity was evident throughout the process, as they provided transparent and straightforward information without any hidden agendas.

Micah is very responsive. Any time I had a question or needed clarification, he was quick to respond, often getting back to me within the same day. This level of service made me feel valued and confident in my decision to go solar with Elite Energy Consulting. They made the entire experience smooth and stress-free, and I’m thrilled with the results.

Thank you, Micah, for your exceptional service!

Vy Nguyen
Verified
05/24/2024

Our experience with Elite Solar Consulting was horrible. We were strung along for months by banks then promised our deposit/assessment fee of $750 (which a few weeks after taking ours they stopped collecting) and once they failed to deliver there services the owner a Mr Lawrence, failed to return our deposit. We’re filing with small claims court now.

Don’t do business with them. They’re likely about to go out of business.

Andrew Adil
Verified
05/02/2024

unfortunately we didn’t have a great experience. We have been waiting for 2 months for the promised return of 750$ – return calls go unanswered. We wanted to install but the initial promises were not kept. As a professional of 39 years, I was extremely disappointed in the lack of transparency. I hope the company keeps their word of giving us our money back….we are still waiting…the checks in the mail so they say.

5/6 we are still waiting a response, PLEASE Advise.

Dawne Paulhus
Verified
04/04/2024

I had everything signed and deposit paid and asked to get the process running in early January. It took a month and a half to get them to take pictures at the house and they said they applied for permits in February but I just called the town and another month and a half later and they haven’t even put in for permits.

Alex Morrone
Verified
04/01/2024

Still owe me almost $19,000.

Richard Palmer
Verified
03/20/2024

Run as fast as you can. Stay away from this company. They are only good until you sign that contract. The used a subcontractor to install the panels. My roof is leaking and I have black mold in my attic. Elite sent the company who installed them to do an inspection. When they came they said the roof is too old so that’s why is leaking. I contacted Elite again and told them I was told an inspector cleared my roof before installing panels as good (but of course they did since they just wanted to sell me the panels) the second company I had come said the panels were installed wrong and that’s why it was leaking. They sent a team to fix that, but said company said i need a new roof and the wood in my attic that has black mold has to be replaced. Now Elite is ignoring all my calls and voicemails. Meanwhile my daughter is having a nasty cough and respiratory issues and her room is right where the attic entrance is. This people only care about making their sale. I will not stop until this is fixed. Contacting lawyers today. Don’t let my nightmare become your nightmare. Stay away from Elite.

Letzy Quiles
Verified
01/08/2024

Don’t do it! I was lied to from the beginning applied in May told I would be up and running by July didn’t get online until December. Had my first leak in January of 2023 still having leaks mold is now growing and Elite keeps passing the buck blaming the installer that they hired! And now they are saying my mold problem is caused by the leaks although I never had mold until the leaks started. I still have leaks over a year later and there is still no resolve to this problem. I have been asking for a manager to call me for months noone calls. I have been asking for a copy of the multiple repair orders never received. Also please note I hired a mold specialist who says my mold is from the leaks.

Melanie Deegan
Verified
12/22/2023

Jake Malek
Verified
12/22/2023

Honest and professional! The process went as planned and on time! Salesman Jake was not afraid to speak the truth and fairly represented the process.

roger floyd
Verified
12/07/2023

Joel Mastrobattisto & Solarship Corp were great to work with and delivered everything that was promised. The process was seamless and well organized.

Anthony Manfre
Verified
11/09/2023

I highly recommend Elite Energy Consulting. Our rep.Jim Sementilli was professional, and answered any questions we had. At first we weren’t sure if we even wanted Solar because of how some of the panels look, I wanted all black panels to match the roof, and I wanted them to look ascetically pleasing to the eye. Jim listened to my needs, and was on top of it! Everything went smoothly with the install, and we are extremely pleased with the outcome

I also want to Thank the install team Rodney, Vut, Jumel, Will, Earl,Jay,Eric, Olivia, Nick. Great jobs guys!

Mary & Steve LaMesa Enfield, CT

Mary LaMesa
Verified
10/19/2023

I had come to believe that this company had gone out of business. There were many delays early in my project which began in January 2022 (not a typo). Numerous attempts by me to reach the company went unanswered. Ten months in, October 2022, I was contacted personally by the CEO, Josh Jones. Josh provided what sounded to be an honest and reasonable assessment of the issues, sincere sounding apologies for the delays and communication problems, and suggested some project modifications that I agreed to, at additional expense to me. He also offered, and I agreed to accept, a modest financial compensation (less than the increase) based on the “lost summer” of solar production. It took several more months to mostly finish the project, which was turned on in February 2023. There was one additional piece needed for completion. This was left undone until November 2023, 22 months after the initial signatures. Furthermore, I have not received the noted compensation, along with other expected financial benefits discussed at the project start. Finally, Josh has refused any communication with me since that seemingly sincere phone call. Multiple attempts to reach him have gone unanswered.

Thomas Rolfe
Verified
10/10/2023

Initially, I was excited about becoming an Elite Energy Consulting customer. At the time, the company had great reviews. I was looking forward to saving a ton of money on my electric bill.

My sales rep told me that the CEO, Josh Jones, wanted to help as many people go solar as possible.

I recently moved into my home with my young family and was excited for the next step after I passed the soft credit check.

Elite was going to send an engineer to my house to conduct a site survey and inspect my roof and electrical panel.

I was pleased when Elite covered an $800 electrical upgrade. During the survey, they didn’t find any issues with my roof.

Within a couple months, my panels were installed and I was telling all my friends and family to sign up for solar with Elite.

Then, the mess began. I was using an app to see how my panels were performing and I received an error message. My entire system went down. I had to pay my solar bill and regular electric bill. It was costing me hundreds of extra dollars.

Elite replaced a fuse and fixed everything, but I still haven’t been compensated by Sunnova.

A few months later, I noticed my roof was leaking. I was getting water damage in my attic and home.

I am puzzled how Elite didn’t pick up on this at the site survey. Elite sent out three guys to follow up on a complaint I made about it. They said that during the site survey, they only inspect parts of the roof where the panels are being installed. One guy offered to do a patch job as long as I would sign a waiver so Elite wouldn’t be held liable. I refused. He told me that if I had an issue to contact a lawyer. Then, he walked away. Now, I am going to have to pay thousands of dollars for a new roof when I would have initially included it in my solar proposal. I also have to pay thousands of dollars to have my panels removed, stored, and installed again after the roof is replaced. This is simply not what I envisioned when I became a customer with Elite.

I can’t imagine that Josh Jones doesn’t want to make this situation right.

Andrew Rivera
Verified
10/07/2023

Amazing place and excellent service. I met with Josh Kekac and he explained the product to me clearly and with real patience. We aren’t moving forward at this time, but likely will. I feel 100% comfortable with him and this company.

Dadwillfixit Dadwillfixit
Verified
10/05/2023

Weather was good today, a large crew showed up today to finish. Happy with all the work that was done, keep up the good work Will, Rodney, Vut, Brendan, Tyler, Andy, Jay, Dylan, Robert, Oscar and Olivia thank you.

John Sherburne
Verified
10/04/2023

After meeting with other solar company reps that I didn’t like, I found Joshua Kekac through a FB group that highly recommended him. I’m so glad that I did! I asked him a million questions, in which he was able to answer in non-technical terms so that I could understand. Then he waited patiently, while I continued to ponder my choices. His honesty, knowledge & patience won me over. I signed on & Joshua, along with EVERYONE on his wonderful team guided me through the whole process. Through Elite & Gary Kohler, I was even able to get a new roof for the panels without any extra cost to me. My panels are up and running, and now I’m just loving the sunny days!

Laura Bouffard Dooley
Verified
09/27/2023

We had Elite Energy Consulting install a complete home solar array and from the very first contact all of their people were professional, polite, and knowledgeable. Connor was the sales representative and he explained the options for leasing or owning, the installation process, and the benefits of switching to solar. The team showed up at the appointed time, got to work immediately, and managed to complete the entire project in a day! The technicians, Brendan Murphy and Nick Magge, were very informative about every step of the process, worked with us to explain how the system works, and detailed how the final permitting would go. Personable, easygoing, and competent, they were fantastic to work with. The other part of the crew assembled the mounts and panels quickly, efficiently, and with minimal disruption to our day. All in all, the 5 star review I gave Elite Energy and their representatives was more than well deserved!

Jeff Withey
Verified
09/21/2023

The entire team (Vu, Jay, Eric, Danny, Dylan, Will, and Rodney) rocks! They arrived on time, gave my pup all the pets, and finished up quick! Great work y’all

Tiffany Lavada
Verified

Expert review

What customers think

Elite Energy Consulting has received a mix of positive and negative reviews from customers. Here’s a summary:

Positive Reviews:

  • On EnergySage, Elite Energy Consulting has an average rating of 4.5. Customers praised the company for its unwavering integrity, customer service, and competitive pricing. One customer mentioned that Elite exceeded their expectations from initial contact to activation.
  • Another customer, William B., appreciated the honesty and knowledge of Joshua Kekac from Elite.
  • A review on Indeed mentioned that the company is fair in terms of pay compared to competitors.

Negative Reviews:

  • On Trustpilot, some customers had negative experiences with Elite Energy Group. One customer mentioned that they were left without heat and hot water for 8 days over a three-week period. Another customer mentioned that the company failed to turn up to appointments they had confirmed by phone the day before.
  • A review on Glassdoor mentioned that the supervisor often hires the wrong people for positions they are not qualified for.

Experience and Expertise

Elite Energy Consulting has substantial experience in solar installations. Here are some details:

  • Solar Installation Experience: According to BuildZoom, Elite Energy Consulting has worked on at least 148 projects over the past 2 years. They mostly work on solar installation projects.
  • Establishment: Elite Energy Consulting was established in 2011 and started its mission to provide passionate service to both customers and employees in 2018.
  • Staff Qualifications: While specific qualifications of the staff at Elite Energy Consulting are not mentioned in the search results, one of their representatives, Joshua Kekac, was praised by a customer for his knowledge about the solar industry. This suggests that their staff is well-versed in the solar industry.
  • Licenses: Elite Energy Consulting holds licenses in several states, including Connecticut (ELC.0207393-E1), Massachusetts (LIC.200706), Texas (Master Electrician E-621378), and Utah (Master Electrician 13504847-5502) which indicates their expertise and qualifications.

Customer Service and Support

Elite Energy Consulting offers a range of post-installation support and maintenance services. Here are some details:

  • Post-Installation Support: Elite Energy Consulting is committed to providing passionate service to both their customers and employees. They ensure an exceptional experience from start to finish. Their sales representatives guide customers through the solar purchase and installation process with great care and knowledge.
  • Maintenance Services: While specific maintenance services offered by Elite Energy Consulting are not mentioned in the search results, it’s common for solar companies to offer services such as regular system checks, cleaning, and repairs to ensure the solar panels are working efficiently.
  • Customer Service: Elite Energy Consulting has a customer service email (customer.service@eliteenergyconsulting.com) and phone number (475-977-3358) for any inquiries or support needed.

Local Knowledge

Elite Energy Consulting is well-versed with local regulations, rebates, and solar incentives. Here are some details:

  • Local Regulations: Elite Energy Consulting takes pride in its worldwide expertise and understanding of local markets and regulatory demands. They are licensed in each state in which they operate.
  • Rebates: While specific rebates offered by Elite Energy Consulting are not mentioned in the search results, it’s common for solar companies to offer rebates for incorporating energy-efficient products.
  • Solar Incentives: Elite Energy Consulting offers several solar incentives. They provide solar options for $0 down. They also highlight the 30% Federal Tax Credit available to eligible taxpayers. On average, homeowners are able to save 20% – 50% from what they are used to paying for electricity, because with solar you’ll be put in a locked-in rate with no inflation. They also mention that customers can get paid up to $20,000 tax credit for switching to solar.

Installation Details

Elite Energy Consulting is committed to providing a world-class, elite experience for their customers. However, the specific information about whether they use in-house teams for installations or outsource the work is not explicitly mentioned in the sources we found.

Reviews

Positive Reviews

  1. “From initial contact with Mark G our sales rep to activation, Elite exceeded expectations. Mark was punctual, explained solar technology terms, expedited as promised & stayed in touch from beginning to end. He demonstrated a passion for solar energy & ran many payment scenarios. We elected to own outright & enjoy full tax credit & immediate savings.”
  2. “Hi my name is William b. I was interested in solar but didn’t know much about it, so I met with some solar companies in my area. After that I had more questions than answers. My neighbor had solar installed, so I spoke with him. He recommended Joshua Kekac at Elite. I set up a meeting with Joshua, he was able to answer all of my questions and more. He is very knowledgeable about the solar industry, most of all he was very personable and very honest which is very hard to find these days.”
  3. “High quality of work expected, but training and assistance are paramount. The environment in the Operations side of the company is inviting and friendly and we are more than happy to work with anyone willing to learn new things!”

Negative Reviews

  1. “Supervisor has poor decision making and often hires the wrong people for positions they are not qualified for. I would say poor judgement as far as hitting and the office has little to no knowledge on what really goes on in the field. Plenty of issues being brought to the attention of management with no solutions.”
  2. “Sometimes work flow is great but other times expectations and judgment are terrible. For what it’s worth a good opportunity with some wrinkles that need ironing.”

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Source

Areas served

The company has a presence in Connecticut in Rocky Hill.

Services Offered

  • Solar Consultation: They provide consultation services to help you understand the benefits of solar energy and how it can meet your energy needs.
  • Solar Installation: They handle the installation of solar panels. However, it’s not explicitly mentioned whether they use in-house teams or outsource the work.
  • Customer Service: They are committed to providing excellent customer service from start to finish.

Brands Sold

Elite Energy Consulting offers a range of solar energy solutions, but the specific types of solar panels, inverters, and batteries they offer are not explicitly mentioned in the sources we found. However, they are dedicated to providing a world-class, elite experience for their customers.

Licenses & Certifications

State Licenses: HIC.0652553, ELC.0207393-E1, HM126-F Certified

As for industry certifications, we couldn’t find specific information about Elite Energy Consulting’s NABCEP certification. The North American Board of Certified Energy Practitioners (NABCEP) offers certifications and credentials for skilled professionals in the areas of photovoltaics, solar heating, and small wind technologies.

Regarding insurance details, we couldn’t find specific information about Elite Energy Consulting’s insurance coverage. It’s important for solar companies to have appropriate insurance to protect both the company and its customers.

Warranty

We couldn’t find specific information about Elite Energy Consulting’s warranty terms for their products and installation work. Warranties are important as they offer peace of mind and protection for your investment. They typically cover the performance and durability of solar panels, inverters, and other equipment, as well as the quality of installation work.

However, the details of these warranties can vary significantly from one company to another, including the length of coverage, what exactly is covered, and under what conditions the warranty applies. Therefore, it’s crucial to get this information directly from the company or your solar contract.

Payment & Financing Options

  • Solar Loans: Elite Energy Consulting offers solar loans as a financing option. This allows customers to own their solar system outright and enjoy the full tax credit and immediate savings. The specifics of the loan terms, such as interest rates and loan duration, would need to be discussed directly with the company.
  • Leases: We couldn’t find specific information about Elite Energy Consulting offering solar leases. Solar leases typically involve the solar company owning and maintaining the solar system, while the homeowner pays a fixed monthly lease payment.
  • Power Purchase Agreements (PPAs): Elite Energy Consulting also offers Power Purchase Agreements (PPAs). In a PPA, the solar company installs and maintains the solar system, and the homeowner agrees to purchase the power generated by the system at a set price per kilowatt-hour.

Contact Information

Phone Number(s): (475) 977 33 58

Email: customer.service@eliteenergyconsulting.com

Local Office Address: 28 Belamose Ave, Rocky Hill, CT, 06067

Headquarter Address: 28 Belamose Ave, Rocky Hill, CT, 06067

Our Recommendation

When it comes to choosing a solar installer, there are several factors to consider. These include the company’s experience, certifications, customer reviews, and the services they offer. Based on our evaluation, Elite Energy Consulting appears to be a reliable choice for residents of Connecticut. Here’s why:

Experience and Certifications Elite Energy Consulting has been in the solar industry since 2011, demonstrating a solid track record. While specific information about their NABCEP certification is not readily available, the company holds several state licenses, indicating their commitment to professionalism and adherence to industry standards.

Customer Reviews Customer reviews are a valuable source of information when evaluating a solar installer. Elite Energy Consulting has received positive feedback from customers, with an average rating of 4.5. Customers have praised the company for its quality service, value, and responsiveness. They have also highlighted the company’s commitment to customer education and its ability to provide clear explanations of solar technology.

Services Elite Energy Consulting offers a range of services, including solar installation and roofing services. They also offer various financing options, including solar loans and Power Purchase Agreements (PPAs), making solar energy more accessible and affordable.

Work Environment Reviews from employees suggest that Elite Energy Consulting maintains a supportive work environment and values training and development. This is a good indicator of the company’s commitment to quality service and continuous improvement.

However, it’s important to note that the company is still relatively new in installations, and there have been some criticisms regarding decision-making and management. These are areas the company could potentially improve upon.

Based on these factors, we would recommend Elite Energy Consulting to anyone living in Connecticut looking for a reliable solar installer. The company’s experience, positive customer reviews, and range of services make it a strong contender in the solar industry. However, as with any major investment, we advise potential customers to do their own research, ask plenty of questions, and obtain quotes from multiple installers before making a decision. Remember, the best solar installer is one that meets your specific needs and expectations.

Head Office Location

Elite Energy Consulting
28 Belamose Ave, Rocky Hill, CT 06067

Local Offices

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