Aegis Solar Energy Reviews

Aegis Solar Energy Customer Reviews

4.6
4.6 out of 5 stars (based on 17 reviews)
Excellent88%
Very good0%
Average6%
Poor0%
Terrible6%

Aegis Solar Energy Reviews

Company Overview

Since 1989

Years in businesss

4.6

Expert rating

CT

State availability

No information

Warranty

No information

Solar brands

Cash Purchase, Solar Loan, Lease, Power Purchase Agreement (PPA)

Financing options

Best Choice, Local Expert, Experienced Installer, Trusted Solar Provider

Acknowledgement

Experienced installer

Expertise

No information

BBB Rating

4.39

SolarReviews rating

Quick Summary

  • Overall Rating: Aegis Solar Energy has an average rating of 4.39 from 33 reviews. The company has received mostly positive feedback from its customers.
  • Years in Business: Aegis Solar Energy was founded in 1989, making it Connecticut’s oldest solar company.
  • State it Serves: Aegis Solar Energy provides services throughout the state of Connecticut.
  • History: Founded by Chris Lenda in Branford, Connecticut, Aegis Solar Energy has been a leading provider of solar energy solutions to homes and businesses for more than 20 years.
  • Mission Statement: Aegis Solar Energy strives to empower their customers to enact real and positive change in the world. They work ceaselessly to offer the highest quality, most reliable, and cost-effective solutions to every one of their unique clients. Their goal is a sustainable future.
  • Warranty Options: Specific warranty options offered by Aegis Solar Energy are not explicitly mentioned in the search results. However, solar panel warranties generally fall into three main categories: performance warranties, product warranties, and installation warranties.
  • Solar Panel Options: The specific solar panel options offered by Aegis Solar Energy are not explicitly mentioned in the search results. However, Aegis Solar Energy is a full-service solar electric (PV) and solar thermal contractor.
  • Payment Options: While specific payment options are not detailed in the search results, Aegis Solar Energy is noted for providing initial payment reductions and financing, making it easier for customers to receive the solar energy system they want without bearing a heavy financial strain.
  • BBB Rating: The BBB rating for Aegis Solar Energy is not available in the search results.

*Please note that this information is based on the latest available data and may have changed.

Company gallery

Customer reviews 

06/11/2024

I did a lot of research and talked to many solar contractors before I decided to go with Aegis. Here are the reasons: 1. They were very competitive on price per kilowatt. 2. They have lots of experience installing PV systems. 3. The staff was very knowledgeable and always answered my questions promptly and fully. 4. Leslie is just awesome. He was up front with all aspects of the project including necessary roof reinforcement which no other company brought up. I appreciate his expertise and thoroughness. Our town building inspecter was also very pleased with Aegis’s work.

Andy Banach
Verified
03/21/2024

This is actually the worst solar company to hire. They don’t know how to install a roof panel when they install. They often miss the correct spot for your lag bolts coming from years of general contracting and building housing. I had to go inspect the work to find many missed holes in my brand new roof to find garbage and, zip ties left all over my yard now after being installed taking almost a year when I was promised to be installed in the summer months now my roof panels are loose !! every time The wind blows, my panels shake, causing me to wake up in the middle of the night and worry whether not these panels will be ripped off my roof after many calls to the company and there’s nothing they can do about it. I’m still sitting here with brand new roof panels, not even six months old, shaking every day don’t use this company. They know nothing about insulation and how a proper roof should be installed. This should be no play at all on these panels every single time the wind blows like I said my entire roof shakes.

John John
Verified
01/04/2024

Erik Laufer
Verified
06/21/2023

We had a great experience with Aegis. From the beginning, Nathan Hernandez was knowledgeable and responsive. He was sensitive to the aesthetics of the grid on the front of our house and sized the system to accommodate our plug-in hybrid car. The installers are experienced and have worked for the company for many years. The office staff answers the phone directly and addresses your questions immediately. We found everything about this company very well done so we are pleased to give Aegis our highest recommendation.

Donna Lesch
Verified
06/01/2023

I had solar put on by this company over 5 years ago. They did a great job start to finish and it was worth it! No leaks and no electric bill despite the rising rates!

John Michalak
Verified
05/27/2023

Aegis has been a pleasure to work with. They answered our many questions and did an excellent job managing expectations. The job was about 4 months from start to finish, which was about what we had hoped for. Unfortunately, there are some really sketchy players in this field; we were delighted to find such knowledgeable and helpful folks at Aegis. They also recommended a roofing contractor that we ended up using, and that also worked out well. We would recommend Aegis without hesitation.

Barbara Andrews
Verified
05/15/2023

I did a ton of research before installing solar panels. Then I talked with four companies to get different quotes. I met some good, smart people; but Aegis stood above the others. In particular, Nathan Hernandez — who designed my system, answered my NUMEROUS questions, and served as my point-person throughout the whole process — was AMAZING. They used the best equipment, had great pricing, and were quick and efficient through the whole permitting and install process. They estimated 3-6 months from the date of my signing of the contract to when I could officially “turn” the system on and start generating power. It took 3 months and one week, and if I hadn’t been out of state when they initially called to schedule panel installation, it would have been done in exactly 3 months. I highly recommend Aegis Solar and Nathan Hernadez.

Justin Champagne
Verified
11/23/2022

Just the best solar company in Ct.

Dick Evarts
Verified
11/22/2021

Like last review. They stand by there work and warranty. Even years later they take care of any issues no hassle.

Jon Dwyer
Verified
08/28/2021

I had my solar system installed in 2016 and it has been great. I went with Aegis because they were the company with the most experience in CT. Since install there have been several issues where parts have failed under warranty. They have been great to work with and have made the process simple. A simple email to the operations manager and he works it right away. That is the measure of true customer service now six years after install. Many companies walk away once they have your money and make things difficult, not Aegis. They are a world class solar installer company.

Jonas Concepcion
Verified
04/24/2019

John Clince
Verified
08/23/2018

Already gave them a 5 star review on other sites. Leslie stopped by yesterday to go over details I wasn’t understanding correctly with my solar monitoring app. This guy is a total class act, he knows his solar and he knows the Connecticut incentives. I’m telling everyone I know, if you are going solar you gotta call Leslie with Aegis. The LG panels look really nice in my opinion. I shopped the market these guys are the real deal and the crew did a nice clean install, very respectful of our home and the landscaping.

Sean Shanahan
Verified
04/05/2018

Waiting to see how this will turn out.

Burnie Mac
Verified
01/13/2018

I would recommend Aegis to anyone looking for solar. The professionalism and personal attention they show is second to none.

Todd Lariviere
Verified
10/27/2017

Ronen Yur
Verified
06/03/2017

I received multiple quotes and compared to the other big national installers they had the best price and equipment. Leslie my salesman was excellent and explained everything upfront very well. They provided a very detailed and easy to understand quote within a day or two. The national installers were some of the most high pressure salespeople I have ever encountered and provided nothing upfront on paper. I experienced the complete opposite with Leslie and Aegis.

Everything moved along very smoothly and they were very quick on moving the paperwork and applications along. I had my panels up in running in a little over 2 months.

The final install was excellent quality. I have a building trade background and they did an excellent job properly attaching the panels to my roof and running all the wiring. I researched all the equipment they installed and they are using whats considered top of the line stuff in the solar industry.

They are also a local CT company located right in my town that have been in business for a very long time and its nice knowing I supported a local business.

Brian W
Verified
04/27/2017

They did a wonderful job installing solar panels on my house and received professional, high quality service from day one and it has continued even about 11 months after they finished the install. Their quote was also very consistent with the market. I would strongly recommend this company to anyone looking at solar.

Russell Albrycht
Verified

Expert review

What customers think

Aegis Solar Energy has received a mix of positive and negative reviews from customers. Here’s a summary of what customers have to say:

  • Positive Reviews: Many customers have praised Aegis Solar Energy for its competitive pricing, open communication, efficient installation, and satisfactory energy savings. One customer described their experience with Aegis as “wonderful” and appreciated the knowledge and responsiveness of their client manager. They also commended the Aegis install team for their experience and the office staff for their immediate response to questions.
  • Negative Reviews: Some customers have expressed dissatisfaction with the company’s delays in scheduling, underperforming systems, poor customer service, and lack of responsiveness to issues. One customer complained about significant damage to their roof caused by the installation crew and was disappointed with the long timeline from ordering to installation.

Experience and Expertise

Aegis Solar Energy has a significant amount of experience in solar installations. Here are some details:

  • Installation Experience: Aegis Solar Energy has been providing solar energy solutions to homes and businesses for more than 20 years. They handle everything from initial site analysis and review to daily monitoring and maintenance of your system. They have earned an excellent reputation and industry recognition through designing and installing renewable energy systems that are efficient, reliable, and engineered to meet their clients’ specific needs.
  • Staff Qualifications: The team at Aegis Solar Energy is composed of solar experts with various roles and responsibilities. Here are some key members:
    • Chris Lenda: He is the President & CEO of Aegis Solar Energy.
    • Elliott Hitchcock: He serves as the Director of Operations.
    • Carol Kenyhercz: She is the Accounting Manager.
    • Patricia Doncet: She works as the Project Administrator.
    • Mark Garrett: He is a Senior Solar Analyst.
    • Leslie Higgins: She is a Solar Analyst.

Customer Service and Support

Aegis Solar Energy offers comprehensive post-installation support and maintenance services. Here are some details:

  • System Optimization and Production: Aegis focuses on reducing downtime and loss of revenue by optimizing the system’s performance.
  • Daily Monitoring: They provide daily monitoring of the operating system to ensure it’s functioning optimally.
  • Routine Preventive Maintenance: Regular preventive maintenance is carried out to prevent potential issues and ensure the system’s longevity.
  • Site Maintenance: This includes vegetation removal, snow removal, and mowing services.
  • Remote System Monitoring and Diagnosis: Aegis offers full-service operation and maintenance services ranging from remote system monitoring and diagnosis.
  • Onsite Annual Service: They provide onsite annual service based on a detailed operations and maintenance best practice standard.

In terms of customer service, Aegis Solar Energy has received mixed reviews. Some customers have praised the company for its competitive pricing, open communication, efficient installation, and satisfactory energy savings. However, some customers have expressed dissatisfaction with the company’s delays in scheduling, underperforming systems, poor customer service, and lack of responsiveness to issues.

Local Knowledge

Aegis Solar Energy has a strong familiarity with local regulations, rebates, and solar incentives. Here are some details:

  • Local Regulations: Aegis Solar Energy is well-versed in local regulations and standards. They have been providing solar energy solutions to homes and businesses in Connecticut for more than 20 years. They handle everything from initial site analysis and review to daily monitoring and maintenance of your system.
  • Rebates: Aegis Solar Energy helps customers apply for the Connecticut Clean Energy Fund (CCEF) rebate. Your solar electric system must be grid-tied to qualify for the CCEF rebate program. Battery backup, if desired, cannot be included when calculating the rebate amount.
  • Solar Incentives: There is also a generous Federal tax credit available for solar energy hot water and electric systems. Aegis Solar Energy will help you get the most out of your solar investment.
  • Connecticut Solar Challenge: Aegis Solar Energy participates in the Connecticut Solar Challenge, a community-based solar energy installation program sponsored by local municipalities. Through this program, towns throughout Connecticut leverage group purchasing power to install solar systems for their homes, businesses, and community spaces.

Installation Details

Aegis Solar Energy does use in-house teams for their installations. They do not use any subcontractors at all. Everyone, including the electricians, are employees of Aegis Solar Energy. This approach often leads to better quality control and accountability, as you mentioned. It’s also worth noting that Aegis Solar Energy has been providing solar energy solutions for more than 20 years, which speaks to their experience and reliability in the field. They are committed to helping their clients get the most out of their solar investment.

Reviews

Positive Reviews

  1. DonnaD from Southbury, Connecticut: “Getting solar panels was a major decision for my family and me, and some of the concerns we had were related to the quality, experience and professionalism of the solar company we chose to go with. Dealing with Aegis gave us confidence that the job would be done right. From the beginning, their client manager Nathan Hernandez was knowledgeable and responsive. He was sensitive to the aesthetics of the panel grid on the front of our house and scaled the system to accommodate our new plug-in hybrid car. The Aegis install team consisted of experienced individuals who have worked with the company for many years. Their office staff answers the phone directly and they address your questions immediately. Everything about this company is well done.”
  2. John Tehan from Willington, Connecticut: “My day job is running a solar power firm based in Massachusetts, even though I live in Connecticut. We’re not licensed to work in CT, when I wanted solar power for my home, I had to find a local company for my project. Suffice it to say, I knew what I was looking for in a solar power firm, and Aegis fit the bill perfectly. From beginning to end, they were great, I highly recommend them if you’re looking to go solar in CT!”
  3. Review on EnergySage: “Aegis staff stayed on top of the entire process from design to installation. They were very competitively priced and the most important aspect of their business model for me was they do not use any subcontractors at all. Everyone including the electrician(s) are employees.”

Negative Reviews

  1. KRS from Guilford, Connecticut: “The upfront sales team and the overall installation manager are professional. The crew they have doing their work appears to be untrained teenagers. Some are knowledgeable, but others lack competency and caused significant damage to my roof. They then tried to cover this up but my GC called them out and the manager made it right by calling in a roofing company. Time line is 4 months plus from the time of ordering. Some delays are due to electric company side of things, but others are due to poor project management. Seems to be a lack of oversight on the project. There are certainly cheaper companies out there, and my expectation was for a top quality install when paying top dollar. I am disappointed with my choice of solar provider and won’t be using them for my planned expansion.”
  2. Review on SolarPowerSystems.org: “Other customers complained about the company’s delays in scheduling, underperforming systems, poor customer service, and lack of responsiveness to issues, while others praised the company for its competitive pricing, open communication, efficient installation, and satisfactory energy savings.”

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Source

Areas served

The company has a presence in Connecticut in Branford.

Services Offered

  1. Residential and Commercial Solar Solutions: Aegis Solar Energy specializes in both residential and commercial grid-tied and off-grid solar energy systems. They provide solar solutions to homes and businesses throughout Connecticut.
  2. Solar Water Heating and Solar Pool Heating Installations: In addition to solar energy systems, Aegis Solar Energy also offers solar water heating and solar pool heating installations.
  3. Complete Photovoltaic Solar Power Generation Systems: The company installs complete photovoltaic solar power generation systems to facility’s rooftops or adjoining open land.
  4. Alternative Energy Solutions: Aegis Solar Energy offers alternative energy to government entities, schools, utility companies, commercial businesses, and real estate developers throughout Connecticut and Massachusetts.
  5. Free Assessment: Aegis Solar Energy provides a free assessment to see how solar can transform your home.

Brands Sold

Aegis Solar Energy offers a range of solar energy products. Here are the details:

Solar Panels: Aegis Solar Energy uses high-quality solar panels for their installations. However, the specific brands of solar panels they use are not explicitly mentioned on their website or in other available resources. It’s common for solar companies to use panels from multiple manufacturers, depending on the specific needs of the project. Some of the top solar panel brands in the industry include SunPower, REC, Panasonic, and more.

Inverters: Similar to solar panels, the specific brands of inverters used by Aegis Solar Energy are not explicitly stated. Inverters are a crucial component of a solar energy system, converting the DC power generated by solar panels into AC power that can be used in your home or sent back to the grid. Some of the leading inverter manufacturers include Fronius, SMA, SolarEdge, Fimer, Sungrow, Huawei, Goodwe, and many more.

Batteries: Aegis Solar Energy offers Lithium NMC and LifePO4 batteries. These types of batteries are known for their longevity and efficiency, making them a popular choice for solar energy storage. However, the specific brands of these batteries are not mentioned.

Licenses & Certifications

Aegis Solar Energy is a well-known company in the renewable energy industry. However, specific details about their state licenses, industry certifications like NABCEP, and insurance details are not readily available in the search results.

It’s worth noting that AEGIS is an eligible surplus lines insurer in all US jurisdictions, and a licensed foreign insurance company in all provinces and territories of Canada. They offer a full slate of property and casualty products specifically designed for the renewable energy industry, including solar, battery storage facilities, and onshore and offshore wind assets.

For more specific information about Aegis Solar Energy’s licenses, certifications, and insurance details, it would be best to contact the company directly or consult with a licensed surplus lines broker in your state. This will ensure you get the most accurate and up-to-date information.

Remember, when choosing a solar company, it’s important to consider their experience, the quality of their products and services, their reputation, and their commitment to customer satisfaction. It’s also a good idea to check if they follow the standards and requirements for solar equipment, installation, and licensing and certification set by the state or municipality.

Warranty

Aegis Solar Energy is a reputable company in the solar industry. However, specific details about their warranty terms for both the products and installation work are not readily available in the search results.

Aegis Solar Energy is a full-service solar electric (PV) and solar thermal contractor that can help you get the most out of your solar investment. They design systems and install solar panels for solar electric (photovoltaic), solar hot water, and solar pool heating.

It’s important to note that neither Aegis Solar Energy nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on their website for any particular purpose.

For more specific information about Aegis Solar Energy’s warranty terms, it would be best to contact the company directly. This will ensure you get the most accurate and up-to-date information.

Remember, when choosing a solar company, it’s important to consider their experience, the quality of their products and services, their reputation, and their commitment to customer satisfaction. It’s also a good idea to check if they follow the standards and requirements for solar equipment, installation, and licensing and certification set by the state or municipality.

Payment & Financing Options

  • Cash Purchase: This is the most straightforward option. You buy and own your solar array outright. You can qualify for tax credits and incentives.
  • Solar Loan: You can take out a loan to own your solar array. This could be through solar companies themselves or third-party financial institutions that work with solar installers. You can qualify for tax credits and incentives.
  • Lease: You rent the solar array from the company. You won’t own the system and likely won’t qualify for tax credits and incentives.
  • Power Purchase Agreement (PPA): You purchase the power generated by the solar array. You won’t own the system and likely won’t qualify for tax credits and incentives.

Contact Information

Phone Number: (203) 208-1856

Email: info@aegis-solar.com

Local Office Address: 81 School Ground Rd, Brandford, CT, 06405

Headquarter Address: 81 School Ground Rd, Brandford, CT, 06405

Our Recommendation

When it comes to choosing a solar energy provider, there are several factors to consider. These include the company’s services, customer reviews, financing options, licenses, and certifications. Today, we’re focusing on Aegis Solar Energy, a Connecticut-based solar energy provider.

Services

Aegis Solar Energy specializes in residential and commercial grid-tied and off-grid solar energy systems, as well as solar water heating and solar pool heating installations. They have been providing solar energy solutions to homes and businesses in Connecticut for more than 20 years. This long-standing presence in the industry speaks volumes about their experience and reliability.

Customer Reviews

Customer reviews are a crucial aspect of evaluating a company’s performance. Aegis Solar Energy has an average rating of 4.39 from 33 reviews. Many customers praised the company for its competitive pricing, open communication, efficient installation, and satisfactory energy savings. One customer highlighted that Aegis Solar Energy’s staff stayed on top of the entire process from design to installation. Another customer appreciated that Aegis Solar Energy does not use any subcontractors at all. However, there were also complaints about delays in scheduling, underperforming systems, and poor customer service.

Financing Options

Aegis Solar Energy offers various financing options for its customers. While specific details about these options were not readily available, it’s important for potential customers to understand that solar financing can come in many forms, including solar loans, leases, and power purchase agreements.

Licenses and Certifications

While specific licenses and certifications for Aegis Solar Energy were not explicitly mentioned in the search results, the company is a member of several reputable organizations, including the Solar Connecticut, Connecticut Green Building Council, U.S. Green Building Council, American Solar Energy Society, and Solar Energy Industries Association. These memberships suggest that Aegis Solar Energy adheres to industry standards and best practices.

Based on the information available, Aegis Solar Energy appears to be a reliable solar installer for residents of Connecticut. The company’s long-standing presence in the industry, positive customer reviews, and memberships in reputable organizations all contribute to this assessment. However, potential customers should also consider the reported customer service issues and make sure to thoroughly understand the financing options available to them. As with any significant investment, it’s essential to do your research and consider multiple options before making a decision.

Head Office Location

Aegis Solar Energy
81 School Ground Rd, Branford, CT 06405

Local Offices

Social Links

Featured Video

57036c1096e9b4e3581ce91d84dc8445955a86416264fd677cbe2df572774b88?s=96&d=mm&r=g

REVIEWED BY

Solar Energy Consultant

Find Installers In Your City

Find the best solar installers in North Carolina in one click. Start your journey to savings today!

Solar Companies by City

  • West Hartford

    23 installers

  • Waterbury

    21 installers

  • Stamford

    22 installers

  • Norwalk

    20 installers

  • New Haven

    24 installers

  • New Britain

    22 installers

  • Hartford

    27 installers

  • Greenwich

    19 installers

  • Danbury

    22 installers

  • Burlington

    1 installer

  • Bridgeport

    23 installers

Solar 101 for Connecticut

Access a comprehensive guide to understanding solar power options, benefits, and regulations specific to Connecticut.

Connecticut net metering program

Get an in-depth look at how Connecticut's net billing program works for solar owners. Understand how you are compensated for excess solar energy sent to the grid and how it differs from traditional net metering.

Are solar panels worth it in Connecticut?

Discover if going solar makes financial sense in Connecticut. Learn about electricity rates, solar incentives, and the payback period for solar panel systems in CT to determine if the investment is worthwhile for your home.

Can you get free solar panels in CT?

Find out the real story behind "free solar panels" in Connecticut. Explore solar leases, power purchase agreements (PPAs), and other options that allow you to install solar with little to no money down.

No data

No data

0 sqft