Green Power Energy Reviews

Green Power Energy Customer Reviews

4.7
4.7 out of 5 stars (based on 21 reviews)
Excellent90%
Very good0%
Average0%
Poor5%
Terrible5%

Green Power Energy Reviews

Company Overview

Since 2009

Years in businesss

4,9

Expert rating

CT, TX

State availability

25-year warranty supported by their full-time service department

Warranty

QCells, Enphase Energy, REC, United Renewable Energy Co., Ltd., Solaria, and SILFAB SOLAR

Solar brands

Outright purchase, solar loan, and solar lease

Financing options

Best Choice, Local Expert, Experienced Installer

Acknowledgement

Experienced installer

Expertise

No information

BBB Rating

4.84

SolarReviews rating

Quick Summary

  • Overall Rating: Green Power Energy has an average rating of 4.8 on Facebook and 4.84 from 362 reviews on SolarReviews.
  • Years in Business: Green Power Energy has been in operation since 2009.
  • State it serves: Green Power Energy serves thousands of homes and businesses across the Northeast and Central Texas.
  • History: Green Power Energy has been serving homes and businesses with solar energy solutions since 2009.
  • Mission Statement: While a specific mission statement for Green Power Energy was not found, the company emphasizes its commitment to providing premium installations for solar, storage, roofs, and EV chargers.
  • Warranty Options: Green Power Energy offers a 25-year warranty supported by their full-time service department. This warranty covers all the roof penetrations and physical work completed on the site.
  • Solar Panel Options: Green Power Energy offers premium installations with a variety of products. They have installed solar panels from brands like QCells, Enphase Energy, REC, United Renewable Energy Co., Ltd., Solaria, and SILFAB SOLAR.
  • Payment Options: Green Power Energy offers multiple ways for customers to pay for a solar power system, including outright purchase, solar loan, and solar lease.
  • BBB Rating: The BBB rating for Green Power Energy was not found in the provided search results.

*Please note that this information is based on the latest available data and may have changed.

Company gallery

Customer reviews 

06/17/2024

My experience with Green Power Energy was first rate. I had evaluated a number of residential solar companies before choosing Green Power and they did not disappoint. From the evaluation process through the installation, everyone was responsive and professional. Trevor, was both patient and knowledgeable during the home evaluation process and worked with me to understand the process. Stephen in sales worked with me to make sure the configuration was exactly as we wanted it to be and walked me through the various stages of implementation. I also liked how responsive Green Power was to my ask for existing customer references who were able to give me confidence that picking Green Power was the right choice. Even when issues occurred, they were always willing to make things right. Five stars!

Frederick Groves
Verified
06/06/2024

Their telemarketer caller began the phone call calling me beautiful while greeting me. When I asked him to repeat what he said, he wouldn’t repeat it, and claimed he was talking to someone. I told him to stop calling me because I already have solar, & if they called again I would file a complaint. He said he would call me later on his personal phone. In addition to the harassment of telemarketing, I find this to be personal harassment and stalking through the contact information he has on me. Not only very unprofessional, but potentially criminal and I would never do business with this company or recommend anyone else to even contemplate it.

Theresa Miller
Verified
06/06/2024

From the initial call to Green Power Energy to the post-install meeting every step was professional and pleasant. Our sales representative Matt Greatsinger was very thorough in his explanations of all the processes involved, the milestone steps and possible points of delay. He also quickly responded to any questions we had during the entire process and found answers for us if he did not know.

The electrical and solar panel install crews were also very professional and answered any questions we might have had for them. During every step of the process the communication was outstanding. We knew when and how everything was happening. We would recommend Green Power Energy without hesitation.

Thaddeus Molski
Verified
06/02/2024

Installers were very efficient and pleasant and the system works very well.

Evan Sarina
Verified
06/01/2024

Excellent experience from beginning to end. We highly recommend this company

Susan Dwyer
Verified
05/31/2024

I got estimates from several companies before deciding on Green Power Energy. The people at Green Power seemed the most down-to-earth and honest of the lot. Other companies used high-pressure sales techniques and had prices almost double what Green Power was offering. The process took longer than I hoped, largely due to delays caused the electric company and local town inspector. The system has been up and running since mid-January 2024. There have been two problems with protective fuses getting blown by some kind of power surge from the grid. Green Power fixed the problems within a week. The service team is excellent and quite professional, but I wish they could come sooner when a problem occurs because it means going a week without the system generating electricity. My only other “complaint” is that just before the system was to be installed, I got an email offering two options — the original we had agreed on and another costlier one with a few more panels. This had not been explained in advance and I was taken by surprise, not knowing which one would meet my needs and whether I should spend more money to cover my electrical usage. I spoke to my salesman who said the original should work fine, and so far he had been correct. I did not appreciate the last minute attempt to sell me a costlier system. That said, my experience with Green Power has been generally excellent and I would recommend the company. I gave it 5 stars in the rating, but if it were possible I would give it a 4.5 rating because of the surprising last-minute email.

Anthony L
Verified
05/30/2024

I wish I could give them 10 stars! From the interview process to turning on the solar the company was great. They told me it would take about 3 months to get up and running and they finished the job in 2 1/2 months.

On time and for the money they quoted me (we purchased the system).

It’s been about 45 days since we turned it on and we already have a credit with the power company, I’m very impressed with the performance of the system.

Great people in this company that communicate very well with the customer.

If you want solar Green Power Energy is the company you should hire.

John McAdam
Verified
05/22/2024

Throughout the entire process – from Sales to Engineering to Installation to Post-Install Follow-Up – I could not have been happier nor felt better supported than I was with GPE. The team addressed my hard questions with professionalism – and my dumb ones with patience – and I feel confident that I not only installed the best solar solution for our home but that I also had the best team doing it!

Bob Hilborn
Verified
05/20/2024

Great experience with Green Power Energy from start to finish.

simon esteve
Verified
05/06/2024

GreenPower did a phenomenal job from start to finish on the installation of Solar Panels for my home. The electrician’s, panel installation crew were all very courteous & professional. All communications was clear and timely. I highly recommend GreenPower!

Jay Moses
Verified
05/01/2024

Communicated the process of going solar completely and did everything exactly like they stated. No surprises and the system is working just like they said it would. Very happy with the entire company from the salesman to the installers. Also had one of the better prices.

Steve Kinosh
Verified
04/22/2024

Green Power was quite efficient and professional during the installation of our solar panels. We had a few minor glitches, but they were always there to make it right.

Jean Miller
Verified
04/20/2024

We got solar PVs installed last summer through Green power energy. The process was very streamlined and we just had to follow their clear instructions. The team gave us all the information we needed, enough heads-up when work would start, and prompt follow up for what was to come. We chose them because of their high rating on Energysage and are very happy we did.

Karunya Rao
Verified
04/19/2024

We met with multiple companies before deciding to work with Green Power. They were quick and did quality work. They also have the best warranty, and a competitive price. Our rep Austin was excellent, low pressure, and professional. Definitely recommend them!

Tamra Krystinik
Verified
04/15/2024

Green Power Energy has been an awesome partner and advisor when it comes to residential solar. My rep, Matt Greatsinger was and still is super responsive. I got my quotes in January, had my survey in Feb, was installed early March and had PTO by the end of the month. Throughout the process, everyone from GPE was focused on ensuring we had the right solution, that all the legal and paperwork with the utility were handled, and they even sent multiple electricians out to check and double check everything.

I am extremely pleased and willing to be a reference.

evan marks
Verified
04/10/2024

As per GPEs recommendation, I had my roof replaced just before the solar panels went up in early 2022, by a vendor recommended by the sales rep from GPE. We’ve had numerous leaks in various places since then. The roofers blame GPE and vice versa. I voiced frustration to GPE with this and was told I should be grateful they tried helping me at all but would no longer. After another major leak, we just hired another roofing company to fix mistakes made. Wish that I had not gone through with this.

Aryeh Abeles
Verified
04/03/2024

A large solar company tried to lure us in to a deal but when I did some research, I found I was being misled. The salesman spent over an hour in our home discussing his company and himself. He recommended a PPA loan (meaning they take your 30% federal tax credit!) and dangled a deceivingly low monthly payment that in the fine print, actually increased 3% each year over 25 years. I walked away.

I searched for more local companies and found that Green Power Energy was a few towns over. I was matched with our agent Austin who met over zoom to discuss our solar needs. He didn’t once boast the company or try to sell anything but instead, he listened. I kept him busy for a few weeks breaking down ALL the fine print and going over financial math for several options. He was honest about what options would be most beneficial for us as customers not for their company. He also got us quite a few incentives that were helpful to offset costs.

Throughout the process, he kept close tabs on our project status and the company overall had very timely and clear communication. Austin helped me create a panel layout of my preferences to optimize power production with the panels not being visible from the front of our home. During the installation process, a few adjustments needed to be made and I was notified. When I asked for details regarding the issues, they were more than willing to provide photos and explain the wiring corrections they had made.

As a customer, the process was quick and painless and the company was very easy to work with. We have only had the panels for 2 weeks so I cannot comment on needing customer service or repairs but I’m hopeful that because they are a small company they are more committed to truly serving their customers.

Thank you!

Kourtney Barnes
Verified
04/03/2024

Just completed our solar installation using Green Power in Connecticut, and it was a great experience from beginning to end. We interviewed a number of solar installers and chose Green Power, and we have no regrets. Installation teams came on time, were quick and clean; GP handled all the permitting with our town and electric company; great customer service. I’d recommend them to any of my neighbors for solar.

Steve Hall
Verified
04/02/2024

Excellent service! Everybody that worked on our job was excellent from the sales person (Bart) to the inspector, electricians, and the panel installers. Our job was completed ahead of schedule and the panels have been working well! I would highly recommend this company because of their excellent employees.

Scott Duques
Verified
03/11/2024

Had a great experience with GPE from our first meeting to the install. Everything was smooth and system does exactly what they said it would. I’m very very happy and I found them to be head and shoulders above other companies I met with.

Mark Zito
Verified

Expert review

What customers think

Green Power Energy has a generally positive online reputation. Here’s a summary of what customers have to say:

  • Positive Reviews: Many customers have had a great experience with Green Power Energy, praising the quick and easy installation process and top-notch customer service. One customer even called their post-sales experience “phenomenal”. Another customer from Austin, Texas, appreciated the company’s project management and communication during the solar installation.
  • Negative Reviews: There have been some complaints about the company as well. One customer from South Glastonbury, Connecticut, had a mixed experience, stating that the company overshot their installation and approvals deadlines by 7 months. Another customer complained about unreliable connections and poor quality panels.
  • Overall Rating: The company has an average rating of 4.8 on Facebook and 4.84 from 362 reviews on SolarReviews.

Experience and Expertise

Green Power Energy has extensive experience in solar installations:

  • Experience: Green Power Energy has been in operation since 2009, serving thousands of homes and businesses across the nation. They have their own installation teams and offer a completely turn-key process from design to installation. They have delivered energy solutions for over 15 years.

Customer Service and Support

Green Power Energy offers comprehensive post-installation support and maintenance services:

  • Post-Installation Process: Once the final inspections have passed, Green Power Energy coordinates all the back-end paperwork for your project. The first step in this process is to get the Certificate of Approval (COA) from your local municipality, which certifies that the final inspections were passed and the construction permit is closed out.
  • Dedicated Service: Green Power Energy prides itself on its dedicated service and attention to detail on every aspect of your solar project. You will also be assigned a personal Renewable Energy Consultant who will manage the details of your project and provide support from beginning to end.
  • Maintenance Services: Green Power Energy offers a 25-year service warranty on solar installations. This commitment to servicing its customers is unmatched. The warranty covers all the roof penetrations and physical work completed on the site.
  • Customer Service: Green Power Energy has a reputation for excellent customer service. They keep you updated at every milestone along the way and respond promptly to any questions. Their turn around time for installation is 10-14 weeks.

Local Knowledge

Green Power Energy has a strong understanding of local regulations, rebates, and solar incentives:

  • Local Regulations: Green Power Energy is familiar with the local industry, regulatory, and legal rules that have to be navigated. They coordinate all the back-end paperwork for your project once the final inspections have passed.
  • Rebates: Green Power Energy is aware of various government initiatives that offer rebates, credits, or discounts on renewable energy technologies. For example, the US Inflation Reduction Act (IRA) provides nearly $400 billion in federal funding, mainly in the form of tax credits. The company also offers a “$0 Down to install” program with a 600+ FICO score.
  • Solar Incentives: Green Power Energy is knowledgeable about various solar incentives. They offer a Federal income tax credit of 30% and local tax incentives. They also increase property value without a tax increase.

Installation Details

Green Power Energy does use in-house teams for their installations. They operate their own installation teams and their consultants are professional, low pressure, and educational. They work with a variety of products and finance options to customize every installation to fit each homeowner’s needs perfectly. This approach often leads to better quality control and accountability, as you mentioned. So, you can expect a high standard of service from them.

Reviews

Positive Reviews

  1. “We had a great experience with GPE getting solar installed. Especially liked how well they project managed everything and how good the communication was, we always knew what was happening when and they were super responsive on any questions. Very happy with the overall time to completion (~3 months) and end result as well.”
  2. “The acquisition of a solar power system through Green Power Energy was seamless. The initial contact with Mr. Gill the sales representative was most informative. He provided information about the nature of solar power and its relation to Georgetown Texas Utilities. He explained the tax incentives at the end of the year when I file my income taxes. After reviewing my electric bill, a recommendation for a system was provided. I then reviewed the “reviews”. I had contacted two other companies and received their presentations. One was three times the cost of the Green Power system.”
  3. “Green Power Energy has been a great solar company to work with. They have been extremely easy and informative on all the benefits of going solar. Also, they were very patient with me. I started looking into solar in Oct 2023 and did not make a decision until Feb 2024.”

Negative Reviews

  1. “Mixed experience Their prices are competitive, but they overshot their installation and approvals deadlines by 7 months. The contract was signed in oct 2022, they didn’t do the design work until January. And installation didn’t happen until February 2023. I can understand that they were short staffed and behind, but even after that, it took repeated reminders from me to get them to submit the appropriate approval requests, constant follow ups, dealing with failed inspections, and now in June we got approvals, but it will take another month to coordinate the activation of the panels. I get that towns and Eversource are slow for their approvals, but I have friends who went with Sunrun at the same time last Oct and were activated by March 2023. Do these larger companies get a higher priority with the towns and Eversource?maybe, but more diligence from them could have shorten this duration.”
  2. “Customers complain about poor customer service and communication Fewer panel options than other providers Power production guarantees vary by panel brand”
  3. “They have positive customer reviews. All contact information of the company does not require long searches. The rating of Green Power Energy among customers is quite high. The company has established itself as a reliable solar panel installer. The installation process usually does not take much time and it completely pleases homeowners.”

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Source

Areas served

The company has a presence in Connecticut in Durham.

Services Offered

  1. Solar Power Stations: They build solar power stations of all types. They offer solutions and products that provide the best balance of efficiency and budget.
  2. Project Management: They handle the entire project from start to finish, including design, installation, and documentation. They also provide support for connecting to the green tariff.
  3. Quality Equipment: They use high-quality components for their installations. They do not economize on components and offer the best quality for the price.
  4. Expert Team: They have a full team of designers, service engineers, managers, installers, and other specialists. Each specialist is responsible for their work, ensuring a high standard of service.
  5. Post-Installation Support: They provide service support throughout the entire term of operation of the Solar Power Station.

Brands Sold

Green Power Energy offers premium installations with a variety of products. They have installed solar panels from brands like QCells, Enphase Energy, REC, United Renewable Energy Co., Ltd., Solaria, and SILFAB SOLAR.

Licenses & Certifications

Green Power Energy operates with state contractor licenses, as indicated on their website. However, the specific details of these licenses are not provided in the search results.

As for industry certifications, the North American Board of Certified Energy Practitioners (NABCEP) is a globally recognized certification that ensures professionals have the knowledge and skills to meet the demands of renewable energy projects. While we couldn’t find specific information about Green Power Energy’s NABCEP certification, it’s worth noting that NABCEP certification is either preferred or mandatory for solar system installations to be eligible for incentive programs in several states.

Regarding insurance, while we couldn’t find specific details about Green Power Energy’s insurance, it’s common for renewable energy companies to have insurance coverage. This coverage often includes property damage, business interruption, construction, and third-party liability.

Warranty

Green Power Energy offers comprehensive warranty terms for both their products and installation work:

  1. Product Warranty: Green Power Energy uses premium, all-black solar modules that feature an efficiency rating of over 20%. These modules come with a 25-year warranty. This warranty covers the full solar panel for the lifetime of the system.
  2. Installation Warranty: Green Power Energy provides a 25-year warranty for their installation work. This warranty is supported by their full-time service department. If a piece of equipment fails, their service team is available to take your call 7 days a week. They are able to troubleshoot, diagnose, and repair your hardware. If an inverter needs to be replaced, for example, their technicians can diagnose the issue, order the replacement, and have the new inverter swapped within 2 weeks.

These warranties offer peace of mind and protection for your investment.

Payment & Financing Options

  • Solar Loans: Green Power Energy offers solar loans through Sungage Financial, Mosaic, and Sunnova. These loans are very popular for financing solar projects in Connecticut. The terms of Green Power Energy’s solar loans in Connecticut are 5, 10, 15, and 20 years with APR fluctuating from 2.99% to 5.99% depending on the term. You must own the home and have a credit score over 640 to qualify. Solar loans require absolutely no money down and offer a range of competitive APRs and low monthly payments.
  • Leases: While we couldn’t find specific information about Green Power Energy’s lease options, green leases are becoming increasingly common in the renewable energy sector. They are rental agreements in which tenants commit to or gain incentives by participating in water/energy conservation, waste reduction and recycling, use of nonhazardous cleaning products, or other sustainable actions.
  • Power Purchase Agreements (PPAs): A PPA is a long-term electricity agreement between a customer and a renewable energy producer. By signing a PPA, you purchase a specific volume of green electricity over a fixed period of time, generated by a renewable source such as a solar PV farm. While we couldn’t find specific information about Green Power Energy’s PPA options, they are a common method of financing renewable energy projects.

Contact Information

Phone Number: (866) 768 06 27

Our Recommendation

Green Power Energy, a solar installation company based in the Northeast and Central Texas, has been making waves in the renewable energy sector. With over 15 years of experience, the company has solidified its position as a trusted leader among solar companies in Connecticut. But what makes Green Power Energy stand out from the crowd? Let’s delve into the details.

Customer Reviews

One of the most telling indicators of a company’s reliability is its customer reviews. Green Power Energy boasts an impressive average rating of 4.84 based on 362 reviews. Customers have praised the company for its seamless and informative process, from the initial scoping of the project to the final installation. They’ve also highlighted the company’s professionalism, reliability, and dedication. While there have been some complaints about delays and communication, the overwhelmingly positive feedback suggests that Green Power Energy is committed to customer satisfaction.

Quality of Products and Services

Green Power Energy uses premium, all-black solar modules with an efficiency rating of over 20%. These modules come with a 25-year warranty, offering peace of mind and protection for customers’ investments. The company also provides a 25-year warranty for their installation work, supported by their full-time service department. This commitment to quality and longevity is a testament to Green Power Energy’s confidence in their products and services.

Financing Options

Green Power Energy offers a variety of payment and financing options, including solar loans through Sungage Financial, Mosaic, and Sunnova. These loans require no money down and offer competitive APRs and low monthly payments, making solar energy more accessible to a wider range of customers.

Local Knowledge and Experience

With its new headquarters in Stamford, Connecticut, Green Power Energy has a strong local presence. The company understands the unique energy needs of Connecticut homeowners and businesses, and is well-versed in the state’s renewable energy incentive programs. This local knowledge and experience enable Green Power Energy to provide tailored solutions that maximize savings and sustainability for their customers.

Based on customer reviews, quality of products and services, financing options, and local knowledge and experience, we highly recommend Green Power Energy to anyone living in Connecticut looking for a reliable solar installer.

Head Office Location

Green Power Energy
42 Ozick Dr Suite 3, Durham, CT 06422

Local Offices

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