Savkat Solar Reviews

Mitch came to my home and thoroughly explained the system, the solar program and he was efficient, friendly, and saved me money with the solar panels. My experience with Mitch and Savkat was great and we appreciate all the team’s efforts.

Scott and Tyler did a terrific job installing my solar system I would highly recommend them

Savkat is expensive, especially their first offer. You can get them to lower prices, but I’d recommend to get quotes from the other Sunpower dealers in the state to help you compare.

I have yet to have multi-day power outage since installing 2-13.5 kwh SunVault batteries. During winter months I leave fully charged since sun & possible snow cover will impede solar production, so a fail-safe. Now that better weather is here and not worried about freezing pipes, I am running the batteries overnight to power the home.

So far, has the SunVault system has been working great with balancing the battery, grid and solar production usage in the home. I use about 50% of the batteries (one battery) each evening and it is typically charged up by 11 am local time, a little later on the cloudy days (yes, arrays still produce). My system is sized enough to power home on all but the darkest days where the battery supplements. If we get multiple days of rain, then I’m back on the grid using some of the credits I have stored at Eversource after the batteries are 100% recharged each day.

I have no idea when the SunVault system switches to battery from the grid and vice versa, no issues with any electronics in the home when it does and it works in the “normal” daily living space fantastically.

I will update this review if my micro-grid fails during a multi-day grid power outage as it is my expectation the solar array will not be shut down so the house and batteries can use the produced electricity until the grid is repaired. This is the real reason I got the batteries as we had a 2018 summer Tropical Storm knock out power for 6-days and it was sunny for 5 of those days but my solar array was useless without a battery system attached. Fingers crossed this works as promoted and promised.

The staff was great at every step of the sales, install and post-install support process as there are always questions and weird things with electricity that sometimes needs a call. Thank you Jordan, my install team and Kim for helping and teaching me about the system. SavKat is a local, family-owned operation that is simply the best, highly recommend talking to them before going too far into your solar planning.

Avoid if you want a system in a reasonable period of time. There are other operators in the area. It took 7 months when I was told 8 weeks to 3 months. They have too many customers. And no, the delays were not due to getting permits. They were granted right away and the inspection also was done promptly. They don’t have enough electricians (this SAVCAT told me when they delayed for 1of the months). Nor was there too much of a delay from Eversource. There was a wait of a couple of weeks, but that I was told about in advance so they were not the primary problem. After all of those delays, Savcat didn’t advise me that something needed to be signed after the installation. They are now threatening me several months later that they will turn off my system if I don’t sign a document that was never previously mentioned. I have left a message, but hopefully they won’t arbitrarily turn off my system.

Don’t misunderstand me, despite exorbitant prices going solar was the right thing to do, but I would recommend seeking out other service providers before signing.

I will be reporting this to the Green Bank, Eversource, Sun Power and the St of CT.

I am extremely impressed with the entire Savkat Team- from my first contact with Marlis who is extremely knowledgeable. She explained everything in detail. There was no need for me to look any further. Install went very smoothly. Even my neighbors were impressed how quickly everything was completed. I highly recommend SavKat Solar.

My wife and i were on the market for solar to reduce the high electric bills. We reviewed and contacted several companies before making a final decision to go with SunPower. SunPower sent us one of their elite installers Savkat. We meet with Brad our rep who was awesome, polite, and respectful. He was able to answer all of our questions and even enlightened us with the difference in panels, converters, and install options that were available to us. He took his time and made sure we were well informed and most importantly did not pressure us to make a final decision. He stayed in touch with us from the beginning of the process until today making sure we are happy with our system. He even came by during the install process to see how things were going and if we had any questions. Brad was our go to person (project manager) through out this process, which made it a smooth and panels transition.

During the install process my wife and i were extremely and pleasantly astonished of the professionalism and safety of the crew, from the installers to the electricians upgrading our fuse panel to 200amps. The installers made sure they were strapped up from head to toe to make sure they and the equipment did not fall off the roof. The electricians John Mar., David Rob., and Almir were awesome, they made sure we were informed on what was happening and the time length to completion. They were very informative polite and educational with the questions i would ask them through out the day. Even before our final inspection form the city, SavKat sent out Edwin P. to due a final review of the project and tidy up any loose ends to make sure the final certification did not have any issues which would cause delays. Over all we have not a group of people with so much professional, respect, kindness, and loved what they were doing.

In the end of it all we were are extremely pleased and thrilled we selected SunPower and Savkat as the installers. They have done an amazing job, words cannot describe how pleased we are and thankful for the work ethics, safety, communication, education and follow through. Did i mention we are also able to track how much solar is being produced at any given moment of the day as well as what is coming in and out from the electrical grid and solar system. I would highly recommend SavKat and SunPower to my family and friends.

I wanted to sign up for the RECs that Eversource was offering in 2023 before time was up. Marlis was on top of the project and accessible the whole time. She was able to get the contract and interconnection submitted to Eversource within a few days after I signed the contract (end of Dec near holidays) to make sure I made the cut! Other companies told me they would not be able to complete it in time.

Only compliant was the confusion on the day of the planned install forced them to finish the job a week later. It worked out after the town agreed the brackets Savkat already placed on the roof would not need to be moved. Either way, the entire solar project finished ahead of schedule. I would def recommend Savkat!

From the first visit to installation to flipping the switch, the process has been good. I searched companies and felt Savkat was a reliable company. So far so good!

Thank you SavKat!

My salesman Brad was great. Great thing about him was he came to my house to review to entire solar plan going on my roof.

Just arrived at my customers house to this solar installation that looks like it was done by a second year apprentice. Multitude of code violations some serious safety concerns. To boot it passed electrical inspection by the AHJ. Probably another drive-by inspection. Rest assured the Town will hear about it and so will the solar manufacturer so they will be aware of what quality their installers are. SAVKAT left this customer holding the bag for multiple thousands of dollars in needed corrective repairs.

The truth about solar has to be raised and homeowners need to hire third party inspectors, otherwise they will be left with more costs after the installs.

Buyer beware!!!!!!!

EDIT 03.20.24.

Savkat had the gulls to pay to remove my review, it’s no longer visible to the public.

The owner sounding concerned responded to my post by saying I should reach out to him asap since he takes these issues seriously

Well I emailed him to reach out with no success.

Town of Woodbridge contacted

Sunpower is next on the list.

Hope you enjoy the banter!!!!!

My wife and I talked about getting solar panels. My sister had them in stalled last year and she RAVED about this company. She contacted Marlis Lovelace and asked her to visit us. I could not have asked for a better representative to deal with.

There is absolutely nothing negative about our entire experience with Marlice or her company, Savkat. They came on the agreed upon date (March 1, 2024) and installed the system. The installers were professional and courteous. They arrived on time and completed the job. I would gladly recommend Savkat to family and friends. At this point we are just waiting for the final inspection so we can start using the panels.

I read the two negative reviews and based on the hundred positive reviews and our own positive experience, it is completely obvious that these two people are from Kavkat’s competition or just incompetent people who would be a company’s nightmare to deal with.

The entire process is lengthy and requires different stages of completion. We first met with Marlice at the end of November 2023. Once agreeing to sign on, there are several documents that need to be signed with SunPower Financing to see if you qualify for the leasing program. We completed those the next day.

We also received an email that next day from Jasmine at Savkat , outlining the entire solar process in steps. I must stress here that the ENTIRE process went exactly as Jasmine outlined.

On December 20, 2023, we received documents to review and sign from Jim Ferrughelli, regarding the approval of our utility company, United Illuminating Company, which as stated, takes 4 to 6 weeks. This went as planned as we signed and forwarded the documents. All documents involved were “esigned” to expedite the process. We also received a copy of the signed documents for our records from Jim.

The very next day, we received a confirmation email from United Illuminating (UI) confirming their receipt of our signed documents from Jim. Which means he sent them out right away.

Savkat called me to schedule an appointment to inspect our house for drafts etc.

On December 23, 2023, we received an email from Home Doctor of America confirming our appointment date. We also received emails from UI every time any correspondence happened between UI and Savkat. These exchanges helped us stay informed as to where we stood in the process.

On January 30, 2024, Home Doctor of America inspectors came out to our house as scheduled. These two gentlemen, Robert G. and Alejandro could not have been any friendlier or more professional. Their inspection process was explained to me, and they even sealed off my doors and windows where air was coming into the house.

We were scheduled to have the panels installed on February 29, 2024 by Connecticut Installations but the snowstorm put a damper on that. We rescheduled and they were installed March 1, 2024.

The delay from the inspection date to the installation date appeared to be due to last-minute requests for data from the UI Company. Once we were approved, the installation date was scheduled.

I also want to compliment the coordination of the support staff Kelsey Shockey who called me this week to follow up on how the entire process went and if I had any questions or concerns.

I wrote this lengthy review so that anyone considering getting solar panels will know it is not a short process. This was thoroughly explained to us by Marlice at our very first meeting. Also, to document the fact that we were kept informed of the process’s progression at every step of the process. This is just further proof of the professionalism shown by all those involved.

Again, I would not hesitate to recommend Savkat, Sunpower and House Doctor of America. I would also recommend that you ask for Marlice Lovelace for your salesperson as her presentation was flawless and in truth, it was her professionalism, knowledge and overall presentation that “sold” us on her company.

Sincerely,

Evan Sarris

My family and I have wanted to install solar on our home for years, but unfortunately were never able to do so until our recent move. Our new home is perfectly situated for solar, so I started searching for a solar company in the tail end of December 2023. I wound up with two options, one of which was SavKat Solar, and made appointments with both companies. Jay from SavKat came out to our house on 12/26/2023 and spent several hours explaining EVERYTHING to me in great detail. He reviewed whether or not my house was a good fit for solar and why, then went over the different system sizes that are available and the warranties that go with each one. He explained the entire installation process from start to finish, including how long each of the steps in the process usually takes, and worked with me to figure out how many panels my family and I would need, as well as what the best location for each panel would be. He was open and honest about pricing and repayment options, and thoroughly answered and addressed each and every one of my questions and concerns. And when my daughter came home from work, he even spent extra time explaining everything to her! Neither one of us felt rushed or pressured into making a decision. He made us both feel extremely comfortable about asking him questions, and made sure that we understood everything. He told us to reach out to him with any questions we thought of after he left, and even e-mailed us all of the information that he spoke with us about so that we could review it and make a decision in our own time. Talk about service! I can’t say the same about the other company. Jay also invited us to take a tour of the SavKat facilities, which I did on 1/3/2024. While there, I met multiple employees – including the owner – who were not only kind, but also quick to answer all of the questions that I had as well. After talking things over with my family, we decided to request an additional 3 panels so that we could be sure that we had enough wattage, and both Jay and the employees at SavKat were more than willing to accommodate our request. We signed a contract with them that day. Each and every step of the entire project happened faster than Jay had led us to expect, part of which might have been due to the fact that not a lot of people install solar in the beginning of the year. When the solar panels themselves were installed, every one of the employees were nice, quick, and efficient, and everything was explained to my family and I after it was done. Our new electric meters were installed today, so I’m hoping that we’ll get permission to operate tomorrow. I can’t say enough wonderful things about everyone at SavKat, especially Jay. Every time I’ve reached out to Jay, even when he was on a business trip, he has been extremely responsive, no matter how small my question might seem, and I was never once spoken down to or made to feel like I should know something that I didn’t. If I could work with SavKat forever, I would. I wish more companies were as amazing as they are!

We researched and compared companies before choosing Sun Power & Savkat. The overall process was smooth and consistent, from the initial consultation with Jordan Bernstein, review and explanation of the terms, expectations for monthly savings, project installation and completion, and the final activation. The only delays were because of UI (notice to activate the system from United Illuminating). The work was done professionally and completed quickly. Jordan Bernstein walked us through the process and answered all of our questions. We are very happy!

SAVKAT’s customer service is outstandingly poor. They agreed with my initial installation plan then later renegged on key issues after the contract was signed. They do not keep in contact, provide updates, or perform the due diligence of coordinating with manufacturers or local installers. They have not developed a final plan, or sought town or electric utility approvals. I have called, emailed, and used the website to request they contact me . Abandonment and failure to follow their stated process has delayed the expected November ’23 installation.it us now February ’24. The inflated ideas regarding customer service on the website have not been upheld. Without following their stated process they attempted to unilaterally breach the contract. They say we are not a hood fit. I fulfilled all my obligations and more. It is SAVKAT who has dropped the ball, failed to do their due diligence, and disrespectfully failed to maintain cintact and provide requested updates. I have been shunted from one person to the other in management and sdminisyrstion. I am sure if I tried to abandon my contractual obligations there would be consequences. Additionally they are holding my deposit ransom unless I agree to their censorship and coercion of my freefom of speech and revoke my review. They won’t let me speak to Steve Salansky to resolve this. SAVKAT needs to demonstrate their best possible customer service centric excellence and follow through with their contractual obligations.

We had a great experience from our first informational visit with our salesperson Jordan to his thoughtful check-in 3 months after installation. Install team was friendly and efficient. Office helped us secure Green Bank financing. Minor issues were found during the inspection, but the SAVKAT team quickly fixed and there was no delay in getting our system online. Our install was in the fall so we are looking forward to some real generation in the spring/summer. Thanks!

Savkat Solar installed our system in the fall of 2023. They completed everything they promised in the time frame given. Jordan our salesman was very informative of the process and communicated constantly during the whole process. Would highly recommend Savkat to anyone looking to install Solar

I recently had my solar panels installed by Savkat Solar. The sales person Brad was very helpful and so were all of the staff at Savkat in getting approvals, permits and scheduling. The installation teams were good also. The electrical technicians were a pleasure to deal with and coordinated with the panel installation crew during the installation. Now all that’s left is an inspection and getting the system tuned on by the utility company.