Terra Energy Consultants Reviews

What customers think

Terra Energy Consultants has a strong online reputation, with customers generally expressing high satisfaction with their services. Here are some highlights from customer reviews:

• Kathleen Raynor had a pleasant experience with Terra Energy. She appreciated the company’s professionalism and consideration, especially their promptness and cleanliness.
• Rosemary highly recommended the team. She was impressed with their work ethic, professionalism, and friendliness. She also appreciated their quick response to queries.
• Mark Fenner praised the company for their professional and clean installation of a car charger. He found their quote competitive and was impressed enough to ask to provide a review.
• B C appreciated Dan and Liam’s professional services and was pleased with the outcome of his EV charger installation. He also praised the company’s quick response time and reasonable service charges.

On Facebook, Terra Energy Consultants has an overall rating of 5.0. They are widely recognized for their unwavering commitment to customer service and high-quality solar installations. Their dedication to providing a flawless and personalized customer experience has been highlighted by many customers.

Experience and Expertise

Terra Energy Consultants is renowned for its high-quality solar installations. They leverage cutting-edge technology, superior materials, and industry-leading expertise to provide robust, efficient, and durable solar solutions. Each installation is meticulously tailored to the customer’s unique energy needs, ensuring optimal performance and cost savings.

As for the qualifications of their staff, specific details are not available in the search results. However, in the renewable energy sector, Energy Consultants typically have the following qualifications:

• A bachelor’s degree in environmental science, mechanical engineering, or a related field. A master’s degree may be preferred for senior positions.
• Relevant certifications such as Certified Energy Manager (CEM), Certified Energy Auditor (CEA), or LEED Accredited Professional can enhance a consultant’s credentials.
• Strong understanding of HVAC systems, building automation systems, and renewable energy technologies.

They are primarily responsible for evaluating energy use and designing systems and procedures to reduce consumption and costs. This involves conducting energy audits and assessments to analyze current energy usage and identify opportunities for improvement, recommending sustainable and renewable energy sources like solar, wind, and geothermal energy, and developing and overseeing the implementation of energy management programs.

Customer Service and Support

Terra Energy Consultants is known for its unwavering commitment to customer service and high-quality solar installations. They guide clients through the solar transition process with ease and confidence. Here are some details about their post-installation support and maintenance services:

• Post-Installation Support: Terra Energy Consultants offers comprehensive post-installation support. They are dedicated to ensuring that each installation performs optimally and meets the customer’s unique energy needs.
• Maintenance Services: Terra Energy Consultants includes maintenance, cleaning, and repairs in their service offerings. All system upgrades are also included, which means customers can expect their solar systems to stay up-to-date with the latest technology.
• Customer Service: Terra Energy Consultants is esteemed for its extraordinary customer service. They are dedicated to providing a flawless and personalized customer experience. Their customer service team is easy to contact and responds positively to the issues raised.
• Handling Complaints: While specific details about how Terra Energy Consultants handles complaints are not available in the search results, their strong dedication to customer service suggests that they take customer feedback seriously and strive to resolve any issues promptly and satisfactorily.

Local Knowledge

• Terra Energy Consultants is a leading solar installation company that is widely recognized for its unwavering commitment to customer service. They are dedicated to guiding clients through the solar transition process with ease and confidence.
• Their local knowledge significantly impacts the efficiency and legality of the installation process. They are familiar with local regulations, rebates, and solar incentives. These incentives are provided by government agencies or utilities to accelerate solar adoption. People who install solar panels on their homes or businesses might be eligible for these solar rebates, incentives, or tax credits. These financial benefits make installing solar panels more affordable and can significantly speed up the return on investment.
• Terra Energy Consultants’ understanding of these aspects ensures that their clients can take full advantage of all available incentives, making solar installations more affordable and efficient. This expertise, combined with their high-quality solar installations and superior materials, makes them a standout choice in the renewable energy market.

Installation Details

Terra Energy Consultants does use in-house teams for their installations. They manage every installation through Terralink, their proprietary digital platform. This ensures that every step in the process, from contract to activation, is tracked and documented for complete quality control and best-in-class service. This approach often leads to better quality control and accountability, as you mentioned. So, you can expect high-quality service and installations from them.

Reviews

Positive Reviews

1. “Terra came out to me from quite a distance and assessed the job. Once quote was accepted they managed to fit me into their schedules within a few days. They supplied & installed a new shower light and earth bonded my gas meter for safety, which had been recommended by my gas engineer at the last boiler service. Liam who fronts the company was polite and courteous and listened to what I wanted before pricing me up. Matthew the electrician also polite and considerate did a neat and tidy installation, He was thoughtful of my carpets and cleaned up afterwards.”
2. “Can’t recommend these guys highly enough. Just had solar panels and battery installed. Liam, Adam and Matt worked so hard – very good work ethic. Professional, respectful and friendly. Tidied up after themselves (always a plus) Dan was so quick to respond to any of our queries, we were never kept waiting for answers to our many questions. They installed good quality equipment at a reasonable price.”
3. “Car charger advice and install – I took 4 quotes from 2 big suppliers and 2 local firms. Dan and his team were easily the most professional and at a very competitive price. The job was done cleanly and professionally including an upgrade to our fuse board all included. Safe and sound work. No hidden extras. I don’t usually write reviews but I was so impressed I actually asked to provide a review on this occasion. 5 stars without a doubt.”

Negative Reviews

We couldn’t find any negative reviews about Terra Energy Consultants.

*Please note that these reviews are based on the latest available data and may have changed. For the most accurate and up-to-date reviews, I recommend visiting the respective platforms directly.

Source

Areas served

The company has a presence in Connecticut in Middletown.

Services Offered

1. Solar Installation: They provide high-quality solar installations, leveraging cutting-edge technology and superior materials. Each installation is meticulously tailored to the customer’s unique energy needs, ensuring optimal performance and cost savings.
2. Consultation: They guide clients through the solar transition process with ease and confidence. They help clients understand their energy usage and how solar can benefit them.
3. Local Regulations and Incentives: They are familiar with local regulations, rebates, and solar incentives. They help clients navigate these aspects to take full advantage of all available incentives.
4. Quality Control: They manage every installation through Terralink, their proprietary digital platform. This ensures that every step in the process, from contract to activation, is tracked and documented for complete quality control.
5. Customer Service: They are widely recognized for their unwavering commitment to customer service. They strive to provide a flawless and personalized customer experience.

Brands Sold

Solar Panels: Terra Energy Consultants uses only the highest-quality solar panels. The photovoltaic modules they sell come from selected premium manufacturers and are characterized by particularly high performance and high yields. They offer solutions for diverse requirements, such as modules with external power optimizers for roof shading and glass-glass modules for snowy regions due to their durability and pressure resistance.

Inverters: The company provides various inverters that differ mainly in terms of rated power, efficiency, and input voltage range. They also offer microinverters that transform direct current (DC) power generated by solar panels into usable alternating current (AC) electricity. The yield of your photovoltaic system also depends on the right choice of inverter.

Battery Storage Systems: Terra Energy Consultants offers battery storage systems that allow you to efficiently store solar power generated during the day for later consumption in the evening or at night. This reduces the need for mains power and lowers your electricity bill.

Brand Partnerships: The specific brands that Terra Energy Consultants partners with are not mentioned in the available information. However, they emphasize that all of the photovoltaic modules they sell come from selected premium manufacturers.

Licenses & Certifications

We couldn’t find specific information about Terra Energy Consultants’ state licenses, industry certifications, and insurance details. However, we can tell you that the North American Board of Certified Energy Practitioners (NABCEP) offers voluntary personnel board certification for professionals in the renewable energy industry. NABCEP certifications ensure professionals have the knowledge and skills to meet the demands of renewable energy projects and employers across the world.

If Terra Energy Consultants has NABCEP certified professionals, it would indicate their commitment to quality and expertise in the field. For specific details about Terra Energy Consultants’ licenses, certifications, and insurance, we recommend reaching out to them directly. It’s always a good idea to verify these details with the company to ensure their legitimacy and expertise.

Warranty

Terra Energy Consultants is known for its industry-leading warranties. They offer unmatched guarantees because they stand by their work and the products they install. This means that if there are any issues with the products or the installation work, Terra Energy Consultants will address them as part of their warranty commitment.

However, the specific terms of their warranties, such as the duration and what exactly is covered, are not mentioned in the available information. For detailed information about Terra Energy Consultants’ warranty terms for both the products and installation work, we recommend reaching out to them directly. This will ensure you have the most accurate and up-to-date information. Remember, a strong warranty offers peace of mind and protection for your investment.

Payment & Financing Options

Terra Energy Consultants is committed to making solar power affordable and accessible to all. They are one of the fastest-growing alternative energy companies in the U.S., offering solar solutions with no money down, no lease, no long-term contract, and no maintenance or upgrade costs.

However, the specific details about their available payment and financing options, such as solar loans, leases, and Power Purchase Agreements (PPAs), are not mentioned in the available information. For detailed information about Terra Energy Consultants’ payment and financing options, we recommend reaching out to them directly. This will ensure you have the most accurate and up-to-date information. Remember, understanding the payment and financing options is crucial when investing in solar energy systems.

Contact Information

Phone Number(s): (833) 241-4419

Local Office Address: 515 Cheenterpoint Dr, Middletown, CT, 06457

Headquarter Address: 515 Centerpoint Dr, Middletown, CT, 06457