Company Overview
Years in businesss
Expert rating
CT
State availability
Standard manufacturer warranties on solar panels and inverters
Warranty
SunPower
Solar brands
Solar loans, leases, and Power Purchase Agreements (PPAs)
Financing options
Best Choice, Local Expert, Experienced Installer, Trusted Solar Provider
Acknowledgement
Experienced installer
Expertise
No rating
BBB Rating
No rating
SolarReviews rating
Quick Summary
- Overall Rating: Mystic Solar, Inc. has mixed reviews online. They have a 1.0 rating on EnergySage based on a single review.
- Years in Business: Mystic Solar, Inc. has been in operation for over 15 years, established to provide sustainable energy solutions in Connecticut.
- Locations Served: Mystic Solar, Inc. primarily serves the southeastern region of Connecticut, including towns and cities around Mystic and Stonington.
- History: Mystic Solar, Inc. started with a mission to promote renewable energy and reduce carbon footprints. They have expanded their services to include solar panel installations and wind turbines over the years.
- Mission Statement: The company aims to be a socially and environmentally responsible organization by providing high-quality renewable energy solutions.
- Warranty Options: Mystic Solar offers standard manufacturer warranties on solar panels and inverters, typically ranging from 10 to 25 years, along with their installation warranty.
- Solar Panel Options: They offer a range of solar panel brands, including high-efficiency SunPower panels, which are known for their superior performance and durability.
- Solar Financing Options: Mystic Solar, Inc. provides several financing options including solar loans, leases, and Power Purchase Agreements (PPAs) to make solar installations affordable for homeowners.
- BBB Rating: Mystic Solar, Inc. does not have a rating with the Better Business Bureau (BBB).
- SolarReviews Rating: They have not been rated on SolarReviews.com.
*Please note that this information is based on the latest available data and may have changed.
Company gallery
Customer reviews
I purchased my solar system from another solar company and within six months of installation my insurer notified me had to have the roof replaced. I contacted my prior solar company who said the roof was fine and if I wanted it replaced they would have someone out there in about 12-16 months. At that point I tried many avenues to rectify the situation including a complaint as I felt that they just wanted the sale. I could not get any response from my prior solar company other that saying the roof was fine. I called Mystic Solar who put me in touch with their installer who removed and replaced the panels (at a cost to me instead of my prior solar company) The work was done on time and quickly. Mystic Solar followed up to ensure I was happy and they never charged me for their time. In hindsight I wish I had contacted Mystic Solar first. Smaran was great and followed up to ensure the work was done correctly. I highly recommend Mystic Solar for their service, follow up and quality.
A well- coordinated process and professional staff, I am very happy with my solar panels installation and my shift to renewable energy. Thank you Mystic Solar!
We first met Smaran back in 2018 and he set us up with a Sunpower system that has worked flawlessly ever since. We generate plenty of energy and haven’t had to pay Eversource anything other than a monthly line charge. We’ve received a credit at the end of each year as well. Smaran even stops by from time to time to check in not only on the system but with my Wife and I as well! Would recommend a Sunpower system to anyone thinking about solar and definitely do it with Smaran. A nice, no pressure, fun experience!
Smaran at Mystic Solar was excellent to deal with. He was helpful through the entire process and continues to keep in touch.
I have been a SunPower customer now for over a year. They have done a great job and I am very pleased. I highly recommend them.
Experience was great! Smaran maximized the capacity on my roof and took care of all the details. It was such an easy process. I haven’t had an electric bill since the first spring!
Mystic Solar is a wise choice! We started researching solar panels years ago and four years ago we met Smaran. We told him we were not ready to go solar until we got a new roof, but that we would not forget him when the time to get solar panels arrived. We made appointments with 3 companies after tons of research, including , as promised, an appointment with Smaran of Mystic Solar. Smaran answered all our questions, guided us through the whole process, and still checks in with us! The process went faster than they told us and we have been saving money from the moment the panels were turned on, in fact we haven’t had an electric bill in 4 months! Sun Power installers were kind, efficient, and cleaned up after. Sun Power panels even work when totally covered with pollen! This is a big feat as we have 7 people in our house with air conditioning and a washer and dryer that are running constantly. We are beyond pleased with our choice to go with Mystic Solar!
My wife and I talked to several other solar companies before deciding on Mystic Solar. The other companies either didn’t give us straight answers or didn’t follow through. Smaran, at Mystic Solar was great. His answers were clear and concise. Everything he told us turned out to be true. Our system is fully operational. We haven’t had to pay an electric bill for the past 5 months. We highly recommend Smaran and Mystic Solar.
My experience with this company has been nothing but professional and I asked many many questions before I decided to go solar. They were patient with my questions and quickly responded. The installation was quick and easy. Any follow-up questions were answered very quickly.
After 8 months of solar I can ‘t believe how well they are working. Even on poor cloudy days I still get more than I would have expected. I love that negative dollar bill from the electric company!
Reasonable, knowledgeable, patient, kind, and competent service. Superior customer communication. My solar plant operates exactly as expected and the savings is in line with the predictions. Smaran doesn’t have to push a sale since he tells you everything he knows and trusts you to make the best decision for you and your home.
Thank you for meeting our needs when installing our panels. Complete follow up to ensure satisfaction with the panels.
Smaran was a pleasure to work with…honest, hardworking and also readily available for my hundreds of questions and concerns. SUNPOWER was true to their word….installation was a breeze ….all installers were knowledgeable and courteous. Highly recommend both Smaran and Sunpower
It’s been a couple years now and everything has been great. The system has been sized right and provides all the power we need. I am so pleased with the system I have recommended Mystic Solar to my daughter who is going through the process. This is the place to go to get all your questions answered without a high pressure sales pitch and get the best panels available and a system that is all from one manufacturer. If you do have a problem you only have one phone call to get service. I rarely write reviews or recommend anything but I really believe Mystic Solar deserves a 5 start rating and a writeup to explain why.
Smaran is great to work with. Very honest and knowledgeable. He made the entire solar process easy and I highly recommend his service and Mystic Solar!
Five stars – I strongly recommend to them to anyone / everyone (I have already referred multiple happy customers to Smaran and his team)
Great service, prices, and people.
I had 4 Solar sales company stop by, I was also very skeptical about leasing.
I’ve had my panels about 4 years now.
Smaran- helped me understand the program and answer my questions. He is very experienced and offered me the most efficient panels for the New England region. He lives locally and still follows up with me till today.
These sunpower panels are producing more than estimated. I’m happy with my decision and would do it again.
I am a licensed electrical contractor and I have referred him to my friends and family.
Expert review
Our Recommendation
As a solar expert, Mystic Solar, Inc. has a strong foundation and offers quality products like SunPower panels, which are highly regarded in the industry. However, potential customers should consider the mixed reviews, particularly regarding post-installation support and communication. The company’s strengths lie in their product offerings and expertise, but improvement in customer service could enhance their overall reputation.
Pros:
- High-quality SunPower solar panels
- Comprehensive financing options
- Experienced in local solar installations
Cons:
- Mixed customer reviews on service and support
- Some reported delays and communication issues
Overall, we would recommend Mystic Solar, Inc. for those seeking high-quality solar installations in southeastern Connecticut, but it’s important to ensure clear communication and understand the terms of service and warranties before proceeding.
Head Office Location
Mystic Solar, Inc.
Local Offices
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